Experience Personalized Healthcare at its Best
At The Town Medical Centre, our top priority is to provide personalized, professional, and quality healthcare services to our patients. Our clinic has been established for over 40 years, and our current principal has been running the practice since 1992. We are dedicated to delivering the highest level of healthcare in our comfortable suites in Melbourne's central city.
Our Services
Our team of experienced doctors has a wide range of knowledge and skills in various areas, including Women's Health, Men's Health, Sports Medicine, Travel Medicine, Infertility, and Mindfulness Training. We also have a clinical psychologist located within our suites. Our services include general practice, preventative medicine, counselling, and stress management. We also offer ADHD assessments and management, nutrition and weight management, and minor procedures.
Our Commitment to Excellence
We are a fully accredited practice and undergo voluntary AGPAL accreditation to ensure we continually maintain the highest level of excellence. Our clinic is registered for MyMedicare, a voluntary patient registration model that aims to formalise the relationship between patients and the practice.
Coronavirus (COVID-19) Response
During the pandemic, we are committed to continuing to support our patients' health and wellbeing. We offer telehealth consultations, and our clinic is open throughout all levels of COVID-19 restrictions. We also provide COVID-19 testing and vaccination services.
Our Team
Our team of experienced doctors and medical professionals are dedicated to providing personalized care to our patients. Meet our doctors: Dr. Graeme Baro, Dr. Shelley Gray, and Dr. Derrick Bui. Our doctors have a wide range of experience and special interests, ensuring that our patients receive comprehensive care.
Get in Touch
To make an appointment, please call us on (03) 9670 5777. You can also contact us through our website or email us at reception@townmedicalcentre.com.au. Our practice hours are from 8:00 am to 5:30 pm, Monday to Friday. We are closed on weekends and public holidays.
Overall Experience
The Town Medical Centre appears to have a mixed bag of experiences, with some patients expressing excellent satisfaction with the service, while others have had poor experiences.
Positive Experiences
Many patients have praised the doctors, particularly Dr. Baro, Dr. Gray, and Dr. Sharon Lamb, for their excellent care and attention. They have been described as caring, skilled, and understanding, with one patient going so far as to say that they would travel a long distance to see them. The reception staff have also been praised for their courtesy and friendliness.
Negative Experiences
However, one patient had a poor experience, reporting that they did not receive good service and had difficulty getting their blood test results. Another patient expressed frustration with the long wait times and difficulty booking appointments. They also felt that the clinic's lack of online booking system was inconvenient.
Waiting Times
It's worth noting that some patients have reported long wait times, although one patient reported that the wait times have been reduced in recent months.
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