Reliable, Honest & Quality Workmanship
Passionate Accounting & Taxation Solutions for the Gold Coast
Hain Accounting is a Gold Coast-based accounting practice dedicated to offering comprehensive and tailored solutions to small and medium businesses, individuals, trusts, and companies. Led by experienced professionals with extensive knowledge and qualifications, we are committed to empowering our clients through informed financial management and strategic guidance.
About Our Team
Hain Accounting comprises a skilled and passionate team of qualified accountants with diverse backgrounds and expertise. Our partners, Boyd and Sharon Hain, both hold Master's degrees in Accounting and boast extensive experience across various industries. Boyd's expertise extends to accounting education, while Sharon's background complements the team with her knowledge in health and healthcare management.
Our Expertise
We offer a comprehensive range of services covering all aspects of accounting, taxation, and financial planning. Our services include:
Business & Individual Accounting
- Business and individual tax planning and compliance
- Accounting and bookkeeping services
- Financial statement preparation
- Business and financial advice
Taxation Services
- Partnership, sole trader, trust, and self-managed super fund tax work and advice
- Tax planning and compliance for real estate trusts, NFP entities, and Fair Trade compliance
Additional Services
- Small-scale audit services
- Advisory services on asset protection, structuring, and entity selection
- Business registration and compliance assistance
Our Approach
At Hain Accounting, we believe in building strong client relationships based on trust and open communication. We take the time to understand your individual needs and goals, tailoring our recommendations to your specific circumstances. We offer clear and concise explanations in accessible language, ensuring you are fully informed and empowered to make informed financial decisions.
Our Values
Our core values guide our interactions with clients and partners:
- Integrity: We adhere to the highest ethical standards and maintain confidentiality.
- Professionalism: We are committed to providing reliable and efficient services.
- Client Focus: We prioritize understanding your needs and delivering tailored solutions.
- Innovation: We embrace advancements in technology and industry trends to offer clients the best possible solutions.
Overall Experience
The reviews for Hain Accounting are mostly positive, with clients praising the firm's knowledge, patience, and willingness to help. However, there are a couple of negative reviews that highlight unprofessionalism and rudeness.
Professionalism and Expertise
The accountants at Hain Accounting are commended for their expertise and patience. Clients have praised their ability to explain complex accounting concepts in a clear and concise manner, making them feel informed and guided throughout the process.
Client Service
Most clients have reported friendly and welcoming staff, who make the tax return process easy and quick. However, there are some instances of poor customer service, with one client reporting a rude and unhelpful staff member.
Areas for Improvement
The negative reviews highlight the need for improved customer service and a more welcoming atmosphere. Clients expect to be treated with respect and kindness, and any perceived rudeness or unprofessionalism can be off-putting.
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