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At Motorcycle Masters, we're a family-owned and operated business that's been serving the motorcycle community in Perth for over 30 years. Our story began in 1991 with Motorcycles Plus, a small business owned by the Longcake family that specialized in selling recycled used parts from Japanese sports bikes. Over the years, we've grown and expanded our services to become one of the most trusted and respected motorcycle dealerships in Western Australia.
Our History
In the early days, our mechanical workshop provided maintenance and servicing, as well as fitment of second-hand parts. As the business grew, we imported and dismantled more bikes, and our shed got full! We needed more space, and in 2005, we found another local motorcycle business for sale. After some shrewd negotiation, we acquired the business and Motorcycle Masters was born. We moved to our current location at 126 Kewdale Road, Kewdale, and Motorcycles Plus moved in with us.
Our Services
Today, we offer a wide range of services, including motorcycle sales, servicing, and repairs. We have a large inventory of new and used motorcycles, as well as a vast selection of spare parts and accessories. Our mechanical workshop is fully equipped with the latest tools and technology, and our team of skilled mechanics is dedicated to providing top-notch service and maintenance for your motorcycle.
In addition to our motorcycle sales and servicing, we also offer specialized services such as WOVR (Written-Off Vehicle Register) inspections and licensing inspections. We're committed to providing our customers with the highest level of service and support, and we pride ourselves on our honesty, fairness, and attention to detail.
Our Team
Our team at Motorcycle Masters is a passionate and dedicated group of motorcycle enthusiasts who are committed to providing exceptional service and support to our customers. From our workshop mechanics to our administrative staff, we're a tight-knit family that's dedicated to helping you get the most out of your motorcycle.
Customer Reviews Summary
Workmanship and Product Knowledge
- One reviewer, Wayne Evans, mentioned that the workmanship is good but criticized the product knowledge as being below standard. However, most customers praised the workmanship and product knowledge of Motorcycle Masters, expressing satisfaction with the services provided.
Customer Service and Communication
- Wayne Evans noted that the business has notoriously bad communication, as he had to wait a long time for a call back and was met with rudeness from one of the co-owners. However, the majority of reviewers praised the friendly, helpful, and professional staff at Motorcycle Masters, particularly the office crew and workshop team.
Timeliness and Efficiency
- Motorcycle Masters were praised for their quick and efficient service, with many customers appreciating the fast turnaround times for their motorcycle inspections and repairs.
Prices and Value for Money
- Most reviewers were happy with the prices charged by Motorcycle Masters, noting that they offer good value for money and competitive pricing for their services.
Overall Satisfaction
- Despite some criticisms, the majority of customers expressed high satisfaction with the services provided by Motorcycle Masters, praising the friendly staff, efficient service, and good value for money.
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