Established in 2003, Ambience Air has become one of Perth's most trusted and respected air conditioning companies. We pride ourselves on offering outstanding customer service, innovative solutions, and exceptional product quality.
Our Expertise
Our team of experienced professionals offers comprehensive expertise in all aspects of air conditioning, including:
Ducted Air Conditioning
We install, service, and maintain a wide range of ducted air conditioning systems for both residential and light commercial properties.
Evaporative Air Conditioning
Eco-friendly and cost-efficient, our evaporative air conditioning systems provide cool relief during the hottest days.
Split System Air Conditioning
Enjoy consistent temperature comfort throughout your home with high-performance split system air conditioners.
Ducted Gas Heating
Stay warm and cozy in winter with our efficient and reliable ducted gas heating systems.
Ducting Components
We supply a comprehensive range of ducting components, ensuring your air conditioning system runs smoothly and effectively.
Our Values
Our core values guide us in everything we do:
- Customer Focus: We prioritize your needs and provide personalized solutions tailored to your unique requirements.
- Quality: We only offer top-quality products from leading manufacturers.
- Integrity: We operate with transparency, honesty, and accountability.
- Innovation: We embrace new technology and advancements in air conditioning.
- Sustainability: We are committed to providing eco-friendly solutions whenever possible.
Why Choose Ambience Air?
With decades of experience, a team of dedicated professionals, and a commitment to exceptional customer service, Ambience Air is the reliable choice for all your air conditioning needs. Choose us and experience:
- Comprehensive solution packages tailored to your budget and requirements
- Quality installations and meticulous attention to detail
- Responsive and efficient after-sales support
- Friendly and experienced technicians who listen to your concerns
- Transparent communication and clear pricing
Let us help you achieve comfortable and consistent temperatures in your home or office. Contact us today for a free quote and discover the Ambience Air difference!
Communication and Customer Service Issues
Some customers have had poor experiences with Ambience Air's customer service, reporting long delays in responding to issues and a lack of support. Author Hoa had to make a formal complaint after experiencing issues with their aircon unit, which they blamed on the poor installation. Author Jules Lound was also left frustrated after waiting weeks for a response to a fault with their system, only to be told that the issue would be logged with the supplier. Author Sharyn Millar was dissatisfied with the installation of her split system and encountered poor customer service when trying to get it fixed.
Installation Issues
Several customers have reported installation issues with their systems. Author Hoa's aircon unit did not work well on hot days due to poor installation, and Author Sharyn Millar had a split system installed with a shoddy job that was not fixed properly. Author Michael Simm had to have multiple mistakes rectified, including the installation of an internal filter that was not fitted properly.
Positive Reviews
On the other hand, some customers have had positive experiences with Ambience Air. Author Jools Aitken was thrilled with the installation of their Fujitsu ducted system, which worked better than expected and had minimal impact on their power usage. Author Brian Burford appreciated the technical assistance provided by staff from Ambience Air, and Author Sumangi Perera had a smooth and stress-free installation experience thanks to Jon Clark and the JFK Electrical team.
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