Send Flowers Today! Bouquet - Florist Choice Malpara
Our Story
Malpara Florist is a family-owned and operated boutique florist in Townsville, Queensland. Established in 1962, we've been proudly delivering stunning floral arrangements and breathtaking bouquets to the community for over five decades.
The story of Malpara Florist began with George and Anna Gianoulis, who, despite having no prior knowledge of the industry, had a deep love for flowers and a vision to create something special. Starting with four studios scattered throughout Townsville, they transformed Malpara into the esteemed florist it is today.
Our Services
We offer a diverse range of services to cater to every occasion and budget. Our talented team can create:
- Fresh Flower Arrangements: From exquisite bouquets and breathtaking centerpieces to elegant wedding floral designs and exquisite funeral tributes.
- Gourmet Hampers: Delightful collections of delectable treats and delightful blooms - the perfect gift for any occasion.
- Dried & Faux Flower Designs: Stunning and long-lasting arrangements perfect for adding a touch of elegance to any space.
- Plant Care & Workshops: Learn from our experienced florists and discover the joy of creating your own beautiful floral arrangements.
Our Commitment
At Malpara Florist, we are passionate about exceeding your expectations. We take pride in:
- Using the freshest flowers and highest quality materials.
- Offering personalized consultations and creative design solutions.
- Delivering exceptional customer service with a friendly and attentive approach.
Join Us on Our Journey
Malpara Florist is more than just a flower shop. We're a local business with a rich history and a commitment to providing the Townsville community with beautiful floral experiences. Contact us today and let us create something truly special for you.
Ordering and Delivery Experience
The majority of customers have reported a smooth and timely ordering and delivery experience with Malpara Florist. Many have praised the company's ability to deliver flowers on time, even when ordered from interstate or overseas.
Flower Quality and Arrangements
Most customers have been extremely satisfied with the quality of the flowers and arrangements they received. Many have commented on the beauty of the flowers, with some even stating that they exceeded their expectations.
Customer Service
While most customers have had a positive experience with Malpara Florist's customer service, there have been a few instances where customers have reported poor communication and a lack of apology when issues arose.
Issues with Communication and Photo Requests
Some customers have reported issues with communication, particularly when requesting photos of their arrangements. In one instance, a customer was told that they would receive a photo, but never did, and was met with a defensive response when they inquired about it.
Disappointment with Bouquet
One customer was extremely disappointed with the bouquet they received, stating that it looked like something they could have bought from a supermarket and did not meet the standard of the website.
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