Protecting your assets, your livelihood, and your future
Passionate Locals, Dedicated Service
Tropi-Cool Refrigeration & Air Conditioning has been proudly serving Broome and the surrounding areas since 1989. Our team of experienced professionals understands the unique climate challenges of the Kimberley, and we're committed to providing reliable solutions for all your air conditioning and refrigeration needs.
Experience & Expertise
With decades of experience under our belts, we've become experts in:
- Residential air conditioning: Daikin's split systems and ducted systems seamlessly cool and regulate the temperature of any area of your home.
- Commercial air conditioning: Daikin air conditioners are trusted in countless commercial buildings for their comfort, reliability, and energy efficiency.
- Refrigeration: We offer a comprehensive range of refrigeration products for every need, from portable fridges to large industrial refrigeration systems.
- Builders services: We provide comprehensive air conditioning solutions for new construction projects.
Customer-Focused Approach
Our success rests on building strong relationships with our customers. We take pride in:
- Offering personalized consultations to understand your specific needs and requirements.
- Providing clear and transparent pricing and options.
- Delivering meticulous installations and repairs by licensed technicians.
- Responding promptly to your inquiries and concerns.
Quality & Selection
At Tropi-Cool, we prioritize quality and offer:
- Leading brands like Daikin and Mitsubishi.
- A wide variety of products to meet diverse needs.
- Advanced technology for energy efficiency and performance.
- Ongoing maintenance and repair services.
Join us in creating a comfortable and cool home or workplace in Broome!
Overview
The reviews highlights a mix of positive and negative experiences with a service provider. The reviews cover various issues such as customer service, quality of work, and responsiveness to customer queries.
Service Issues
The reviews highlight significant issues with the service provided. Roger Lee's review states that the company is not to be trusted, with a technician being helpful but management being unresponsive. This suggests that there may be a lack of transparency and accountability within the company.
Quality of Work
On the other hand, Ian Taylor's review highlights an excellent customer service experience, with the technician sorting him out with a new fridge on a day when the shop was shut. This suggests that the company values customer satisfaction and goes above and beyond to ensure that customers are happy.
Professionalism and Expertise
Jessica Sabbadin's review praises the company for a professional job in installing a new aircon. This suggests that the company has a team of skilled and experienced technicians who are able to complete work efficiently and effectively.
Leadership and Transition
Stephen White's review mentions the new owner, who is described as "not a bad bloke" but still has a way to go to catch up with the previous owner. This suggests that there may be some uncertainty and disruption during periods of leadership change.
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