Business Details
30 Years
experience
Your Trusted Insurance Partner in Burleigh Town
Parkway Insurance Services has been delivering tailored general insurance solutions to personal and commercial clients since 1996. Our team of accredited professionals prioritizes integrity, respect, and client-centric service, ensuring each policyholder receives advice aligned with their unique needs. With expertise in risk management and a commitment to exceeding expectations, we foster long-term relationships built on trust and transparency. Our services span property, vehicle, liability, and specialized insurance products, supported by partnerships with leading insurers.We adhere to the Insurance Brokers Code of Practice, maintaining accountability and ethical standards. Client feedback drives continuous improvement, ensuring our service quality remains paramount. From initial consultation to claims resolution, we provide comprehensive support, recognizing that every detail impacts client satisfaction and security.
Services
Business Insurance Packages
Commercial Motor Insurance
Cyber Insurance
Farm Insurance
Fleet Motor Insurance
Heavy Motor Insurance
Industrial Special Risks Insurance
Marine Insurance
Professional Indemnity Insurance
Public Liability Insurance
Details
- Year established: 1996
Highlights and features
- We offer 28 years of localized insurance expertise since 1996
- Our team holds professional certifications including ANZIIF and CIP qualifications
- Tailored insurance solutions for both personal and commercial needs
- Comprehensive coverage options across 20+ insurance categories
- Client-focused approach with documented service quality commitments
Associations and certifications
- National Insurance Brokers Association (NIBA)
Services
Business Insurance Packages
Our Business Insurance Packages protect Queensland enterprises against property damage, liability claims, and operational disruptions. Covering fire, theft, and business interruption, these tailored policies safeguard assets while allowing owners to focus on growth. With options for public liability and glass breakage, we ensure comprehensive protection for diverse industries.
Commercial Motor Insurance
Commercial Motor Insurance covers work vehicles up to 5 tonnes against accident damage, theft, and third-party liabilities. Available as comprehensive or liability-only policies, this service protects business assets while maintaining operational continuity. We offer flexible solutions for single vehicles or fleet management.
Cyber Insurance
Cyber Insurance mitigates financial and reputational damage from data breaches and cyber attacks. Covering legal liabilities, data recovery costs, and business interruption losses, this service addresses modern digital threats. We help businesses implement risk management strategies alongside insurance protection.
Farm Insurance
Farm Insurance covers agricultural operations against machinery breakdowns, livestock loss, and property damage. Including business interruption and theft coverage, our policies protect Queensland farming enterprises from weather events and operational risks. Tailored solutions maintain farm productivity and family security.
Home and Contents Insurance
Home and Contents Insurance protects Queensland residences against fire, storm, and theft damage. Offering building and contents replacement coverage, our policies include options for domestic property and business interruption. We provide calculators to ensure accurate coverage valuation for policyholders.
People
Tara Shanks
Managing Director
Tara Shanks leads Parkway Insurance Services as Managing Director, leveraging extensive industry experience to deliver strategic insurance solutions. Her client-focused approach ensures personalized service quality.
Chris Shanks
Managing Partner
Chris Shanks, a Senior Associate of ANZIIF with CIP qualifications, oversees general insurance operations. His expertise in financial services enhances commercial risk management outcomes for clients.
Naomi Fleming
Senior Account Adviser
Naomi Fleming provides expert account management, specializing in policy customization and client education. Her attention to detail ensures optimal insurance solutions for personal and business clients.
Alana Wheatley
Account Executive
Alana Wheatley supports clients with insurance assessments and policy administration. Her proactive approach helps maintain continuous coverage and regulatory compliance for policyholders.
Anthony Dowell
Account Executive
Anthony Dowell combines CIP qualifications with practical experience to deliver tailored insurance advice. He specializes in connecting clients with appropriate risk mitigation strategies.
Questions
What types of insurance does Parkway offer?
We provide comprehensive personal and commercial insurance including property, vehicle, liability, farm, and cyber insurance solutions tailored to Queensland clients.
How do I determine appropriate home insurance coverage?
We recommend using our online calculators to assess building and contents replacement values, ensuring adequate protection against fire, storm, and theft events.
Can I get business insurance for multiple vehicles?
Yes, our fleet motor insurance solutions cover up to five-tonne vehicles with options for comprehensive or liability-only protection across multiple business vehicles.
What cyber risks does your insurance cover?
Our cyber insurance protects against data breaches, ransomware attacks, and business interruption losses from digital security incidents affecting client databases and operations.
How does farm insurance handle machinery breakdowns?
Farm policies include machinery breakdown coverage for mechanical, electrical, or electronic failures, minimizing operational disruptions from equipment failures on Queensland properties.
What documentation is needed for a claim?
Contact our team for specific requirements, but generally provide policy details, incident reports, photographs, and repair estimates to expedite claim processing.
