Let us help you express your emotions, one bouquet at a time.
At the Burnie Flower Gallery, we're passionate about creating unique and stunning floral arrangements that help you express your emotions and make any occasion truly special. Our team, led by Melissa Jackson, is dedicated to providing exceptional service, ensuring that every bouquet, arrangement, and gift is crafted with love and care.
Our Story
As a locally owned and operated business, we're proud to be a part of the Burnie community. Our shop, located at Shop 3, Centrepoint Arcade, Wilson Street, Burnie, is a haven for flower lovers, where you can find the freshest local and imported blooms, expertly arranged to suit your needs. We're committed to delivering high-quality service, whether it's for a special occasion, a heartfelt apology, or simply to brighten up someone's day.
Our Services
We offer a wide range of services to cater to your floral needs. From beautifully crafted bouquets to stunning wedding arrangements, we're here to help you make a lasting impression. Our experienced florists can assist you in choosing the perfect flowers for your special occasion, whether it's a romantic gesture, a birthday celebration, or a sympathetic gesture. We also provide wedding consultation services, ensuring that your big day is nothing short of perfect.
In addition to our stunning arrangements, we also offer delivery services locally, interstate, and worldwide, ensuring that your loved ones receive your thoughtful gift, no matter where they are.
What Sets Us Apart
At the Burnie Flower Gallery, we're not just about flowers; we're about creating memories that last a lifetime. We take the time to understand your needs, and work with you to craft unique and personalized arrangements that reflect your personality and style. Our commitment to quality, attention to detail, and exceptional customer service sets us apart from the rest.
Flower Quality and Pricing
The majority of customers were satisfied with the quality of flowers and the pricing. However, a few customers found the flowers to be too pricey for the quality. Some mentioned that the flowers were not fresh and looked old, while others were extremely happy with the arrangements they received.
Customer Service
The customer service at The Flower Gallery was highly praised by most customers. Staff were described as friendly, welcoming, and went above and beyond to meet customer needs. However, a few customers had negative experiences, such as not receiving a refund for extra delivery charges and having difficulty in getting hold of the shop when they needed to follow up on their orders.
Delivery and Timeliness
Delivery was generally on time, but a few customers had issues with their orders being late. Some mentioned that the shop could improve their communication regarding delays or issues with orders.
Overall Experience
Overall, the majority of customers had a positive experience with The Flower Gallery, praising the quality of the flowers, friendly staff, and timely delivery. However, there were a few customers who had negative experiences due to issues with pricing, quality, and communication.
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