About our team
Pro Glass Australia is a family-owned business servicing the Melbourne area and surrounds. Our experienced team has a combined 35 years of expertise in both the commercial and domestic sectors, ensuring a quality service and fast turnaround on every project. We take pride in delivering exceptional craftsmanship and building lasting relationships with our clients.
What we do
We specialize in a diverse range of glass-related services, including:
Mirrors & Glass
- Custom-cut mirrors for residential and commercial applications
- Replacement and installation of glass panels in all sizes and shapes
Splashbacks & Glass Panels
- Modern and stylish glass splashbacks for kitchens and bathrooms
- High-quality glass panels for tabletops, shelves, and other decorative purposes
Balustrades
- Frameless glass balustrades that enhance both privacy and aesthetics
- Bespoke designs to suit your individual needs and architectural style
Specialized Glass Replacement
- Efficient and reliable replacement of broken or outdated glass in homes and offices
Shower Screens
- Precise installation of frameless or framed shower screens of all shapes and sizes
Pool Fencing
- Elegant and secure pool fencing solutions using toughened safety glass
Windows & Doors
- Supply and installation of high-quality windows and doors for residential and commercial properties
Office Fit-Out
- Customized glass partitions and installations to create collaborative or private workspaces
Shopfronts
- Design and installation of impactful shopfronts using various glass materials to enhance brand visibility and aesthetics.
Why choose Pro Glass Australia?
- Local expertise: Family-owned and operated, serving the Melbourne area.
- Premium quality: Use of only the highest quality products and materials.
- Exceptional craftsmanship: Skilled and experienced team dedicated to meticulous workmanship.
- Fast and reliable: Committed to delivering projects efficiently without compromising on quality.
- Personalized service: Individual attention to every client and project.
Overall Experience
The overall experience of customers with Pro'Glass is a mix of positive and negative reviews. While some customers were extremely satisfied with the service, others were disappointed with the quality of work and communication.
Positive Aspects
Quality of Work
Some customers praised the quality of work, stating that the tinted film was installed professionally and evenly. They were also happy with the speed of appointment and communication.
Staff and Customer Service
The staff was described as pleasant, friendly, and attentive. Customers appreciated the honesty and transparency of the team, particularly Stephane, who was willing to advise against unnecessary services.
Negative Aspects
Quality of Work Issues
Some customers experienced issues with the quality of work, including unevenly tinted windows and peeling off of the film after a short period.
Communication and Reliability
A few customers were disappointed with the communication and reliability of the team, including a secretary who was deemed incompetent.
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