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Who we are
A1 Garage Doors is a local, family-run business proudly serving Perth and the Peel region. We are passionate about providing reliable, fast, and affordable garage door repairs, installations, and maintenance services.
Our mission
Our mission is to make your life easier by ensuring your garage door is in perfect working order. We understand the importance of a smoothly functioning garage door, both for convenience and security.
What we offer
We offer a comprehensive range of services to meet all your garage door needs, including:
- Opener repairs and installations
- Spring and cable replacements
- Remote control troubleshooting and replacements
- Annual maintenance and safety checks
- New door and opener installation
- Automated systems and smart home integration
Why choose A1 Garage Doors?
- Experienced and qualified technicians: Our team consists of experienced and qualified technicians who are experts in their field.
- Honest and upfront pricing: We provide clear and transparent quotes with no hidden costs.
- Prompt and reliable service: We understand the importance of getting the job done quickly and efficiently.
- Customer satisfaction guarantee: We are committed to providing exceptional customer service and standing behind our work with warranties.
Our values
At A1 Garage Doors, we believe in:
- Integrity: We provide reliable and honest service.
- Quality: We use top-quality materials and workmanship.
- Customer service: We value your time and go the extra mile to ensure your satisfaction.
- Community: We are proud to be a local business supporting the Perth community.
Get in touch
If you are experiencing issues with your garage door or simply need a routine checkup, give us a call today. We would be delighted to assist you and restore your peace of mind.
General Assessment
The reviews for A1 Doors are mixed, with some customers having a positive experience and others reporting poor customer service and overpricing.
Product and Service
Some customers praised the unique door designs and high-quality products available at A1 Doors. However, others reported issues with incomplete and inaccurate information provided by staff, as well as poor customer service.
Complaints
Several customers complained about being overcharged and experiencing difficulties with order placement and delivery. One customer reported being told that they would be charged a 4% fee for using a credit card over the phone, only to discover that the fee was actually 3% for in-store purchases. Another customer reported being charged a 20% restocking fee for returning unopened products.
Cultural Issues
Some customers reported encountering rude staff and a toxic company culture. One customer reported being refused the use of a public restroom by a salesperson, despite have made a recent purchase. Another customer described the receptionist as "sassy", but noted that this was the highest level of customer service they experienced while at the store.
Recommendations
Overall, some customers would recommend A1 Doors based on their positive experiences with the store, while others would advise against shopping there due to past issues. One customer noted that they would use another company for their door and materials needs in the future.
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