Unlock Your Full Potential
At Wagga Wagga Medical Centre, we are committed to providing our patients with high-quality, patient-centred care. Our dedicated team of healthcare professionals are dedicated to supporting your wellbeing and promoting your overall health and wellbeing.
Our Approach
At Wagga Wagga Medical Centre, we believe in a holistic approach to healthcare. We not only focus on treating your health issues, but also on prevention, wellness, and a comprehensive view of your health. Our experienced doctors and caring staff ensure that you receive the personalized attention you deserve. We are here for you every step of your health journey.
Our Services
Our medical centre offers a wide range of services to cater to your healthcare needs. Some of the services we provide include:
- General Practice
- Lung Function Test
- Routine Pap Smear
- Bowel Screening
- Menopause Counselling
- Pre-Employment Medicals
- License Forms
- Q Fever
- Family Medicine
- Childhood Immunisations
- Health Assessment
- Care Plans
- Home Medication Reviews
- Family Planning
- Lifestyle Community Care
- Travel Immunisations
- Nutritional Advice
- Skin Checks
- Skin Cancer Removal
- Mental Health
Our Doctors
We have a team of experienced doctors who are dedicated to providing you with high-quality care. Our doctors have a range of specialties, including Men's Health, Cardiology, and Skin checks.
Allied Health Professionals
We also have a team of allied health professionals, including a Diabetes Educator and Skin Cancer Nurse.
Surgery Hours
Our surgery hours are from Monday to Friday from 8:00 AM to 5:30 PM, and on Saturdays from 8:30 AM to 12:00 PM. It is essential to make an appointment, so please call our reception staff on 02 6921 4053. Same-day appointments are available.
Payment and Fees
We are a mixed billing practice, which means that we charge both privately and through Medicare. Our fees are as follows:
- Private Patients: Consultation Fee $75.00, Medicare Rebate $41.40
- Healthcare Card Patients: Consultation Fee bulk billed, Medicare Rebate bulk billed
- Long Consultation: Consultation Fee $120.00, Medicare Rebate $80.10
- Extended Consultation: Consultation Fee $155.00, Medicare Rebate $118.00
After Hours Care
If you require urgent care outside of our surgery hours, please call the Wagga GP After Hours Service Ltd on 6931 0900.
Poor Customer Service
The majority of reviewers have expressed dissatisfaction with the customer service at Wagga Wagga Medical Centre. Several reviewers have mentioned that the receptionists are rude, incompetent, and unhelpful. They have been accused of being unresponsive, changing appointments without notice, and displaying a poor attitude towards patients.
Difficulty with Appointments
Some reviewers have experienced difficulty booking appointments, with long wait times and inconsistencies in the scheduling process. One reviewer reported being told that they didn't have an appointment, despite having made one with the same staff member.
Rude Doctors and Staff
Several reviewers have reported being treated rudely by doctors and staff at the centre. One reviewer was told to "leave and never come back" by a doctor, while another was given attitude by the practice manager over the phone.
Positive Experiences
On the other hand, some reviewers have reported positive experiences with the centre, citing the professionalism and care of the doctors, as well as the friendly and welcoming nature of the staff.
Mixed Opinions
It's clear that opinions on Wagga Wagga Medical Centre are divided, with some reviewers having had excellent experiences and others feeling mistreated and undervalued.
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