Business Details
Emergency
services
Trusted Security Services in Roma, QLD
Established over 50 years ago, Roma Security Service has grown from a local patrol provider to a comprehensive security solutions company serving South West Queensland. As an Indigenous-owned and locally operated business, we prioritise community relationships and tailored customer service. Our Managing Director, Robert Henry O'Toole, brings over 40 years of industry experience, having worked in diverse roles from wool classification to security management. We employ local personnel who undergo rigorous training, including mandatory security licensing and first aid certification. Our services have expanded to include advanced technologies like CCTV monitoring and cash-in-transit solutions while maintaining core values of reliability and local engagement.With operations spanning from Roma to regional Queensland, we combine deep industry expertise with a commitment to evolving security needs. Our team's extensive experience in both rural and critical infrastructure security positions us as trusted advisors in risk mitigation and safety protocols. We maintain strict compliance with regulatory standards while delivering customised solutions for residential, commercial, and industrial clients.
Services
Security Patrols
Alarm Responses
Cash In Transit
CCTV Servicing
Alarm Installation
ATM Monitoring
Personnel Escorts
Site Access Patrols
Highlights and features
- Over 50 years serving South West Queensland security needs
- Indigenous-owned business with deep local community ties
- 24/7 emergency response capabilities available
- Staff maintain current security licensing and first aid certification
- Customised solutions for both domestic and commercial clients
Associations and certifications
- Security Officers Licence
- Senior First Aid
Services
Security Patrols
Our regular security patrols provide proactive risk mitigation for residential and commercial properties across South West Queensland. Trained officers conduct thorough site inspections while maintaining detailed activity logs. This service helps deter criminal activity and ensures rapid response to security incidents.
Cash In Transit
Secure cash transportation services for businesses requiring reliable movement of funds between locations. Our trained personnel use purpose-built vehicles and follow strict chain-of-custody protocols. This service ensures financial assets remain protected during transit across regional Queensland.
CCTV Servicing
Comprehensive maintenance and repair services for existing CCTV systems. Our technicians handle system upgrades, camera alignment, and digital recording equipment servicing. Regular maintenance ensures optimal performance of surveillance infrastructure for both new and legacy systems.
Alarm Installation
Professional installation of commercial and residential alarm systems with integration options for existing security infrastructure. Our certified technicians ensure compliance with Australian standards while providing tailored alarm solutions for different property types and security requirements.
ATM Monitoring
Specialised monitoring services for automated teller machines across regional Queensland. Our systems detect unauthorised access attempts and environmental threats to ATM locations. This service includes both technical monitoring and physical patrol components for comprehensive protection.
People
Robert Henry O'Toole
Managing Director
With over 40 years in security, Robert transitioned from wool industry roles to security leadership. He has managed Roma Security Service since 2003, expanding services across South West Queensland while maintaining community focus.
Gail O'Toole
Co-Manager
Actively involved in business operations, Gail works alongside Robert to extend service offerings while ensuring high standards of customer service and staff development within their locally owned enterprise.
Questions
What security services do you offer in Roma?
We provide security patrols, alarm responses, cash transportation, CCTV installation and servicing, ATM monitoring, and site access control across South West Queensland.
Are your security officers licensed and trained?
All staff hold current Security Officer Licences and Senior First Aid certifications. They complete regular in-house training plus mandatory legal requirements to maintain professional standards.
Do you operate outside Roma?
While based in Roma, we serve the entire South West Queensland region including remote locations and critical infrastructure sites across the area.
How quickly do you respond to alarms?
Our 24/7 monitoring service ensures rapid response times to alarm activations. Exact response duration depends on location but prioritises immediate attention to security threats.
Can you service existing CCTV systems?
Yes, we provide maintenance and upgrades for existing CCTV installations. Our technicians handle system optimisation, equipment repairs, and digital recording solutions for improved surveillance effectiveness.
Is your business locally owned?
Yes, Roma Security Service is Indigenous-owned and operated, employing local personnel while maintaining strong community connections through our 50+ years of regional service.