Empowering Sustainable Living, One Timber Product at a Time
Established in 2005, INNOWOOD is an Australian company dedicated to transforming outdoor spaces with innovative and sustainable composite timber products. We combine passion, expertise, and cutting-edge technology to create high-performance materials that enhance the beauty and functionality of homes and buildings.
Our Vision & Values
Our vision is to empower architects, designers, and homeowners to create stunning and sustainable environments through the use of composite timber products. We embrace sustainable practices, utilizing primarily natural wood waste to minimize environmental impact. Our core values are:
- Innovation: We constantly research and develop new and improved products that exceed expectations.
- Sustainability: Environmental responsibility lies at the heart of our operations.
- Quality: We maintain rigorous standards to ensure the exceptional performance and longevity of our products.
- Integrity: We uphold ethical conduct and transparency in all our endeavors.
Products & Services
INNOWOOD offers a diverse range of products to meet various project needs. Our offerings include:
**Cladding & Screening Solutions
- Innovative cladding systems for both exteriors and interiors
- Durable and weather-resistant screening options
- Various profiles to suit diverse design preferences
Ceiling & Soffit Solutions
- Stylish and functional ceiling & soffit panels
- Superior acoustic properties for enhanced comfort
Internal Fitout Solutions
- Robust and beautiful internal lining panels
- Custom-engineered joinery solutions for a seamless fit
Decking & Landscape Solutions
- High-performance decking boards and materials
- Sustainable solutions for landscape features
Balcony & Rooftop Solutions
- Comprehensive range of products for building outdoor spaces
- Durable and stylish options for balconies and rooftops
Shading & Ventilation Solutions
- Premium Louvre blades and systems for effective shading
- Efficient ventilation solutions for improved air circulation
Exceptional Customer Service
Beyond our exceptional products, we pride ourselves on providing outstanding customer service. Our team of experts is always available to offer guidance, answer questions, and ensure your complete satisfaction.
Innowood is a company that specializes in composite materials, particularly for decking, cladding, and ceilings. Their products are designed to offer less maintenance compared to real wood. However, based on the reviews provided, there are some concerns about the quality and durability of their products.
Durability Issues
Some customers have reported issues with UV damage, fading color, and blistering during wet weather after only two years of installation. They also mentioned that the color and texture of the product have changed over time. The company's warranty only covers the first 12 months, which might not be sufficient for some customers.
Quality Control Issues
One reviewer mentioned receiving five different batches of the same color, which were noticeably different from each other. Another reviewer experienced issues with the product shrinking, discoloring, and warping, and the company refused to rectify the situation despite their warranty claims.
Poor Customer Service
Multiple reviewers have reported negative experiences with Innowood's customer service. They have had difficulties in getting refunds for defective products, and the company has been unresponsive to their complaints.
Positive Feedback
On the other hand, some customers have had positive experiences with Innowood. They have reported that the products are easy to install, look great, and have performed well over time. Some reviewers have also mentioned that the company's technical team has been helpful and provided excellent service.
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