At Riverstone Veterinary Hospital, we are dedicated to providing top-notch veterinary care to pets in Riverstone and surrounding areas. Our experienced team of veterinarians and veterinary nurses are passionate about delivering exceptional service to you and your furry friends. We understand the importance of building strong relationships with our clients and their pets, and we take the time to listen to your concerns and develop personalized health care plans that cater to your pet's unique needs.
Our Services
We offer a comprehensive range of services designed to promote your pet's overall health and well-being. Our services include consultations and vaccinations, puppy preschool, adolescent/adult training, dog and cat boarding, health care consultations, desexing, dentistry, soft tissue and orthopedics surgery, and blood testing, x-rays, and ultrasound. Our team is committed to staying up-to-date with the latest advancements in veterinary medicine, ensuring that your pet receives the best possible care.
Our Team
Our team is led by Dr. Erin Kefford, a highly experienced veterinarian with a passion for delivering exceptional care to her patients. Dr. Erin is supported by a team of dedicated veterinarians and veterinary nurses, including Dr. Prue Hunt, Dr. Meera, and Melissa, who share her commitment to providing top-quality care. Together, our team is dedicated to making your pet's health and well-being our top priority.
Why Choose Us
At Riverstone Veterinary Hospital, we pride ourselves on our friendly, approachable, and compassionate approach to veterinary care. We understand that your pet is a beloved member of your family, and we treat them with the same care and kindness that we would our own pets. Our experienced team takes the time to listen to your concerns, answer your questions, and develop personalized health care plans that cater to your pet's unique needs and budget.
Negative Experiences
The majority of the negative experience revolves around professional negligence and the loss of a pet due to subpar care. One reviewer, Marcia Powell, shares a tragic story of how her pet's stitches came undone and fluid built up in its lungs, ultimately leading to its death due to the vets' failure to properly monitor and provide adequate care. The reviewer claims that the vets did not conduct thorough tests or take necessary steps to prevent the pet's condition from deteriorating, and they have not accepted responsibility for their actions.
Positive Experiences
The vast majority of the reviews are overwhelmingly positive, with reviewers praising the vets, nurses, and staff for their exceptional care, compassion, and professionalism. They highlight the clinic's ability to go above and beyond, take the time to understand and address their concerns, and provide outstanding aftercare and updates.
Reviews
Reviewers praise the clinic's staff for being friendly, helpful, and genuinely caring for their pets. They commend the vets and nurses for being knowledgeable, skilled, and taking the time to explain procedures and treatments. Many reviewers have found the clinic to be trustworthy and reliable, and they highly recommend it to others.
Several reviewers have had positive experiences with surgery, dentals, and other procedures, with seamless and smooth handling by the clinic's staff. They appreciate the clinic's aftercare and follow-up, including updates and calls to ensure their pets' well-being.
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