Delivering Certainty, One Solution at a Time!
At Think Solutions, we're passionate about delivering exceptional service solutions that meet the unique needs of our clients. With over 34 years of experience, we've built a reputation for innovation, risk management, and commitment to quality. Our ISO 9001:2015 Quality Management Certification is a testament to our dedication to excellence.
Our Story
Our journey began with a simple yet powerful vision: to provide effective service solutions that make a real difference in the lives of our clients. Over the years, we've grown and evolved, but our core values have remained unchanged. We're committed to listening, being innovative, managing risk, and delivering positive outcomes. Our team of experienced professionals is dedicated to providing customized solutions that meet the specific needs of each client.
Our Services
We offer a range of services designed to support our clients' needs, including commercial cleaning, facilities management, pest control, waste management, ground maintenance, and support products. Our expertise extends to hygiene and hazardous waste management, consultancy, and business management services. Whether you're a professional office, commercial premise, financial institution, or medical practice, we have the expertise and resources to deliver tailored solutions that meet your unique requirements.
Industry Sectors
We've had the privilege of working with a diverse range of clients across various industry sectors, including commercial, medical and allied health, mining and industrial, education, retail and hospitality, and local government. Our experienced team is well-equipped to understand the specific needs of each sector and deliver solutions that meet their unique challenges and requirements.
What Sets Us Apart
At Think Solutions, we're committed to people, performance, and process. We believe that our people are our greatest asset, and we invest heavily in their development and training. Our focus on effective interaction, proactive communication, and customer-centric approach sets us apart from our competitors. We're dedicated to delivering seamless supply, synergies, and solution-based thinking that meets the needs of our clients.
Our Promise
We're committed to delivering certainty and effectiveness in everything we do. We promise to listen, be innovative, manage risk, and deliver positive outcomes that meet your specific needs. We're dedicated to being respectful, honest, and transparent in all our dealings, and we're passionate about building long-term relationships with our clients.
Staff Performance
The staff, specifically the cleaners, are reliable and do an excellent job, with no complaints reported. On the other hand, management is criticized for being "unreasonable, incompetent & toxic". This suggests that the staff are capable of doing their job well, but the management structure is flawed.
Consistency
The cleaners' ability to consistently deliver a high-quality service is highlighted, with no complaints about their work. However, this consistency is contrasted with the unpredictable and frustrating nature of management's behavior.
Management
The management team is criticized for being unreasonable, incompetent, and toxic. This suggests that the management structure is flawed and can have a negative impact on staff morale and overall performance.
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