We are here to help - empowering individuals to live their best life
Linds Rehabilitation Equipment stands on a foundation of over 55 years of experience, providing Australians with the highest quality wheelchairs and mobility solutions. Family-owned and operated, we're committed to empowering individuals with mobility challenges to navigate their world with confidence and independence.
What We Do
Our diverse range of products caters to individual needs and preferences. We offer:
Mobility Solutions
- Power and manual wheelchairs, including options for all terrains.
- Wheelchairs designed for children and adults.
- Accessories like cushions, backing systems, and footrests.
Assistive Technology
- Power assist units and seating systems for added support and independence.
- Specialized controls and switches for convenient and personalized operation.
- Mobility scooters for outdoor navigation.
Daily Living Solutions
- Scooters and everyday living aids for enhanced independence in daily tasks.
- Bathroom, kitchen, and bedroom accessories designed for accessibility and comfort.
Hire & Servicing
- Convenient hire options are available for those requiring temporary mobility solutions.
- Comprehensive servicing and repairs to keep your equipment in optimal working condition.
Our Commitment
Linds Rehabilitation Equipment prioritizes:
- Experience: Our team comprises experienced professionals with deep understanding of mobility needs.
- Quality: We source only the highest quality products from trusted manufacturers.
- Accessibility: We provide personalized solutions to ensure your needs are met.
- Support: Our dedicated customer service team is always available to assist you.
Why Choose Linds Rehabilitation Equipment?
When you choose Linds, you choose:
- Family-run business: We understand the importance of family and personalized care.
- Fast delivery: Get the equipment you need quickly and efficiently.
- Large product range: We offer a comprehensive selection to cater to individual needs.
- NDIS Registered Provider: We are proud to support the NDIS program.
Let us empower you to live life to the fullest!
Customer Experiences with Linds Rehabilitation Equipment
Sales and Customer Service
Some customers have reported positive experiences with Linds Rehabilitation Equipment's sales process and staff, highlighting helpful sales team members and a convenient location. Julie Kent mentioned friendly and helpful staff, while Wayne praised the customer service as A1 and highly recommended the company.
However, there have been several negative experiences reported. Dca had issues with the charging of their wheelchair battery and found the customer service to be unhelpful and rude. Trishna Kishori experienced problems with the company's responsibility and communication, feeling like they were treated as a walking dollar sign. Kimberley Chrystie-Henderson had difficulties with communication and receiving her wheelchair in a timely manner, despite being offered a hire wheelchair as an interim solution.
Product Quality and Customization
Customers have reported mixed experiences with the quality and customization of the wheelchairs. Yvette Aberle was satisfied with her new wheelchair, and Wayne appreciated the adjustments made to ensure the wheelchair was safe and comfortable. On the other hand, Trishna Kishori had issues with the sizing and functionality of her manual wheelchair, and Dca experienced problems with the battery of their Helio wheelchair.
After-Sales Support
Linds Rehabilitation Equipment's after-sales support has received both praise and criticism. Dca initially had a negative experience with customer service but later received assistance and an apology from the manager. John Mckenna highlighted the company's amazing customer service, from the staff to the technicians and seating consultants. However, Kimberley Chrystie-Henderson and Trishna Kishori had poor experiences with communication and resolving issues with their wheelchairs.
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