Empowering individuals to live a life that is true to who they are
At Aboriginal Legal Service (NSW/ACT) Limited, we are committed to fighting for social justice and equity for our people, families, and communities. As a leading legal service provider, we have been dedicated to providing free legal help to Aboriginal and Torres Strait Islander peoples in New South Wales and the Australian Capital Territory for over four decades.
Our Services
Our team of experienced lawyers, social workers, and Aboriginal staff provide a range of legal services, including criminal law, family law, civil law, and children's law. We also offer crisis support, counseling, and advocacy services to help our clients navigate the legal system and access the support they need. Whether it's dealing with criminal charges, bail, child protection, family violence, or housing issues, we are here to help.
Our Mission
Our mission is to empower our people and communities by providing accessible, culturally sensitive, and responsive legal services that address their unique needs and concerns. We believe that by providing quality legal services, we can help create positive change and promote social justice and equity for our people.
Our History
Established in the 1970s, Aboriginal Legal Service (NSW/ACT) Limited has a rich history of providing legal services to Aboriginal and Torres Strait Islander peoples. Over the years, we have grown and evolved to meet the changing needs of our clients, but our commitment to social justice and equity has remained steadfast.
Our Strategic Plan
Our strategic plan is centered around our core values of social justice, equity, and cultural sensitivity. We are committed to delivering innovative and effective legal services that address the unique needs of our clients, and to promoting positive change in our communities.
Governance
Our governance structure is designed to ensure that our organization is accountable, transparent, and responsive to the needs of our clients and stakeholders. Our Board of Directors comprises Aboriginal and Torres Strait Islander peoples from across New South Wales and the Australian Capital Territory, ensuring that our organization is led by and accountable to our communities.
Annual Reports
Each year, we publish an annual report that outlines our achievements, challenges, and financial performance. Our annual reports provide a detailed account of our activities, including our legal services, advocacy, and community engagement initiatives.
Overall Feedback
The reviews provide mixed feedback about the service, with one reviewer expressing disappointment and another expressing satisfaction.
Professionalism and Responsiveness
A major concern was raised about the lack of professionalism and responsiveness, particularly during a critical period. The reviewer felt let down twice and was unhappy with the non-responsiveness to emails and calls.
Service Quality
On the other hand, a reviewer praised the service quality, stating that it was great and deserving of more funding to enable the delivery of more services.
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