Business Details
Emergency
services
Veterinary Care in Point Cook
At Direct Vet Services, we are driven by an unwavering passion for animals and a commitment to providing exceptional veterinary care. Our team of experienced veterinarians, nurses, and support staff treat every pet as part of the family, ensuring they receive compassionate, individualized attention. With a focus on preventive care, advanced diagnostics, and surgical expertise, we cater to a wide range of species, from common household pets to exotic animals. Our clinic in Point Cook combines cutting-edge facilities with a warm, welcoming environment to make every visit stress-free for pets and owners alike. Recognized for award-winning service, we prioritize ongoing education and community engagement to stay at the forefront of veterinary medicine. Whether addressing routine check-ups, emergencies, or complex medical cases, our team is dedicated to maintaining the highest standards of care.We offer 24/7 telehealth consultations through Medechat, ensuring pet owners have access to expert advice whenever needed. Our commitment extends beyond clinical care to include educational resources, puppy preschool, and behavioral guidance, empowering pet owners to make informed decisions. With flexible hours, emergency referrals, and a focus on transparency, we aim to build lasting relationships based on trust and mutual respect. For over two decades, our team has been a cornerstone of veterinary care in the region, guided by the principle that every pet deserves love, dignity, and the best possible health outcomes.
Services
Veterinary Consultations
Desexing
Emergency Care
Microchipping
Vaccinations
Dental Care
Radiology
Surgery
Animal Behaviour
Exotic Species Care
Highlights and features
- We offer 24/7 telehealth consultations via Medechat for urgent pet care advice.
- Our team includes specialists in exotic animal medicine and complex surgical cases.
- We provide emergency referrals and after-hours support for critical pet care needs.
- Our clinic combines advanced diagnostics with a stress-free environment for pets.
- We prioritize preventive care, including puppy preschool and nutritional counseling.
What people say
Caring staff
Compassionate care
Stress-free visits
Expert exotic pet care
Reliable emergency support
Services
Veterinary Consultations
Our comprehensive consultations address routine health assessments, vaccinations, and early detection of potential issues. Experienced veterinarians tailor care plans to each pet's age, breed, and medical history. We emphasize preventive strategies to ensure long-term wellness for cats, dogs, and exotic animals.
Emergency Care
Critical care services operate during clinic hours with referrals to local after-hours providers. Our team stabilizes acute conditions like trauma, poisoning, or severe illness. Advanced equipment and rapid diagnostic capabilities ensure timely interventions for life-threatening situations.
Desexing
We recommend pre-first-season desexing to prevent reproductive diseases and behavioral issues. Procedures follow strict anesthetic protocols with post-operative pain management. Educational resources help owners understand long-term health benefits for dogs and cats.
Dental Care
Annual dental exams detect plaque buildup and periodontal disease. We perform professional cleanings under anesthesia with digital dental radiography. Preventive advice covers home care routines to maintain oral hygiene and prevent systemic infections.
Exotic Species Care
Our veterinarians treat reptiles, birds, and small mammals with species-specific expertise. Services include wellness exams, nutritional counseling, and treatment for exotic pets. We address unique medical needs while educating owners on proper husbandry practices.
People
Dr Karen Davies
Lead Veterinarian & Clinical Director
Graduated with Honours from the University of Melbourne in 1991. Specializes in GP veterinary care for all species, including exotics. Mentored over 29 graduate vets and leads with a focus on compassionate, evidence-based medicine.
Dr Sarah Schultz
Veterinarian
Joined DVS in 2015 after graduating from James Cook University. Specializes in avian and reptile medicine, with expertise in canine/feline surgery. Known for meticulous case management and complex diagnostics.
Dr Nicole Brown
Veterinarian
University of Melbourne graduate (2021) with a focus on internal medicine. Committed to continuing education and patient-centered care. Works closely with owners to manage chronic conditions in companion animals.
Karen Donnelly
Veterinary Nurse
Certificate IV qualified (2011) with extensive surgical nursing experience. Provides client support during challenging times and manages the clinic's animal ambassadors, including rescue cat Puckers.
Alicia Mits
Veterinary Nurse
Trained at DVS (2014) and specializes in handling exotic animals. Manages social media for clinic cat Puckers and coordinates community engagement initiatives. Recognized for bravery in handling difficult cases.
Questions
What species do you treat?
We care for cats, dogs, birds, reptiles, small mammals, and exotic species with specialized veterinary expertise.
Do you handle emergencies?
Yes, we provide emergency referrals during clinic hours and partner with local after-hours services for critical care.
What preventive care services are offered?
Vaccinations, desexing, dental check-ups, nutritional counseling, and puppy/kitten wellness programs.
How can I access telehealth consultations?
Use Medechat to book 24/7 video consultations with qualified veterinarians through our website.
Are there specialized services for exotic pets?
Yes, our veterinarians provide tailored care, including wellness exams and dietary advice for exotic animals.
What are your operating hours?
Monday-Friday 8am-7pm, Saturday 9am-5pm. Closed Sundays and public holidays.
