You Dream, We Create - Trusted, Local, and Affordable!
Real Aussie Pools is Shoalhaven's leading and local fibreglass swimming pool specialist, dedicated to providing top-notch services to transform your backyard into an oasis. With years of experience and a team of experts, we pride ourselves on tailoring a fibreglass swimming pool package to meet your unique needs and make your dreams come true.
Our Services
At Real Aussie Pools, we offer a comprehensive range of services to cover every aspect of fibreglass pool installation and maintenance. From design and pool layout to council submission, expert installation, and pool kits, we've got you covered. Our services include:
- Design and pool layout
- Engineering plans
- Council submission
- Expert installation
- Pumps, filtration, and chlorination
- Pool blankets and rollers
- Manual and automatic pool cleaners
- Water features
- Underwater lighting
- Hand rails and pool fencing
- Solar heating (new and retro fit)
- Paving, decking, pergolas, and cabanas
- Pump houses
- Pool kits
Why Choose Us
With many pop-up pool companies emerging in the Shoalhaven area, it's essential to deal with a longstanding local company like Real Aussie Pools. We have a proven track record, personal referrals, and a commitment to delivering exceptional results. Our team is dedicated to providing you with a hassle-free experience, from initial consultation to final installation. We take care of everything you need, ensuring your dream pool is done right, reliably, and affordably.
About Our AUSSIE UNDERCOVER System
Our AUSSIE UNDERCOVER system is a game-changer in hidden pool covers. This innovative system allows you to hide away your pool cover out of sight, providing you with a sleek and modern look. Our DIY kits are perfect for the backyard handyman, landscaper, or pool builder, and can be easily installed in new builds or retrofitted to existing pools.
Disappointing Experience
The majority of the reviews mentioned a disappointing experience with the company, citing issues with construction delays, quality of materials, and poor communication.
Construction Delays
Construction was severely delayed, with one reviewer stating that it took approximately 3 months to start from the original start date. This led to additional stress and inconvenience for the customers.
Poor Quality of Materials and Workmanship
The company was also criticized for delivering lower-grade materials despite paying for higher-grade items, and for incorrect plumbing and missing equipment.
Communication Issues
The reviews also highlighted poor communication from the company, with one reviewer mentioning that the company tried to bill for items that were already paid for and on the original contract. This lack of transparency and honesty caused frustration and mistrust.
Unprofessional Behavior
One reviewer, an Army Veteran, expressed their distaste for the company's behavior, stating that it was "very distasteful". This suggests that the company's actions went beyond just being unprofessional and affected the customer's dignity.
Positive Experience
However, one reviewer, Nino Galgano, had a positive experience and praised Sandra's help and responsiveness.
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