Your trusted partners in celebrating the life of a loved one
A Family-Run Tradition Serving the Community for Over 25 Years
Andrew Valerio & Sons Funeral Directors has been proudly serving the Five Dock community and beyond for over 25 years. We understand that the loss of a loved one is an incredibly difficult time, and we are committed to providing compassionate and understanding guidance throughout the process.
Our Mission
Our dedicated team of professionals is committed to providing you with the highest quality of care and support during your time of grief. We will work with you to create a personalized and meaningful farewell that celebrates the life of your loved one.
Funeral Services
We understand the pressure and sorrow that surrounds an occasion like a funeral, and we know how important it is to give a loved one the fond farewell they deserve. Our experienced staff will work with you to personalize every detail of the service, ensuring it is a meaningful and respectful experience.
Pre-Paid Funeral Services
Planning ahead can be a difficult conversation, but it can also provide peace of mind for you and your loved ones. Our pre-paid funeral plans ensure that all funeral arrangements are taken care of, removing the burden from your family during a difficult time.
Organisation of Memorial Cards
Words are powerful tools in the grieving process. We can help you create and organize memorial cards that capture the essence of your loved one and commemorate their life.
Testimonials
"Thank you for your compassion and guidance during this difficult time. Everything went smoothly and the team were very professional and accommodating." - Jordan Oustambasidis
"The staff went above and beyond to ensure that the day went perfectly. We could not have asked for more." - Femia Family
"We are very grateful for the support and understanding shown by the team at Andrew Valerio & Sons." - Vumbaca Family
Contact Us
We understand that every family is different and every loss is unique. Please do not hesitate to contact us to discuss your needs and learn how we can help you through this challenging time.
Overview of Reviews
The reviews are overwhelmingly positive, with 11 reviewers giving 5-star ratings and 3 reviewers giving 1-star ratings.
Positive Feedback
Professionalism and Compassion
Many reviewers praised the funeral home's professionalism, compassion, and attention to detail. They appreciated the guidance and support provided during the funeral planning process, which made a difficult time more manageable.
Personalized Service
Reviewers commended the funeral home's ability to provide personalized service, making them feel like they were dealing with family rather than a business. The staff were empathetic, sensitive, and respectful, going above and beyond to ensure that every detail was taken care of.
Exceptional Staff
Several reviewers mentioned specific staff members, such as Franco, Giovanni, Carmen, and Laura, who provided exceptional service and support. They were praised for their caring nature, communication skills, and ability to make the funeral process easier to navigate.
Negative Feedback
Punctuality Issues
Three reviewers gave 1-star ratings due to issues with punctuality. They reported that the funeral home was late, which caused them to miss part of the funeral or experience stress and upset.
Lack of Apology or Responsibility
These reviewers were unhappy with the lack of apology or responsibility taken for the mistakes made. They felt that the funeral home did not take their concerns seriously and did not offer any compensation or explanation for the issues encountered.
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