The Windsor Glass & Glazing Story
Windsor Glass & Glazing has been a staple in the Hawkesbury and Greater Western Sydney region since 1977. Our current owner, Daniel Jones, has been at the helm since 2009, bringing with him a wealth of experience and knowledge gained from his extensive career in the industry. Daniel's journey began in 1994, working under the guidance of Dennis Loudoun at Bevelite Glass in Girraween. He later moved back to the Hawkesbury in 2000, joining Windsor & Richmond Glass, where he honed his skills and established himself as a talented and dedicated professional. In 2009, Daniel seized the opportunity to purchase the business and launch Windsor Glass & Glazing, which has since grown into a trusted and respected company renowned for its exceptional service and workmanship.
Professional Services
At Windsor Glass & Glazing, we pride ourselves on offering a diverse range of services to cater to the diverse needs of our clients. From designing and installing stunning shower screens and splashbacks to completing complex commercial projects, we strive to deliver unparalleled results. Our extensive list of services includes PERSPEX Protection Screens, emergency repairs, insurance claims, collaborative projects with real estate agencies, display cabinets, fire place safety glass replacement, vehicle side mirrors, and much more. Our team of licensed and qualified experts is committed to providing customized solutions that meet your unique requirements and exceed your expectations.
Shower Screens
When it comes to shower screens, we understand that every bathroom is unique, and every homeowner has distinct requirements. That's why we offer a wide range of styles and designs to suit your vision and budget. From frameless to semi-frameless and traditional fully framed designs, our contemporary, modern, and sleek options will transform your bathroom into a haven of relaxation and tranquility. Our team will work closely with you to measure, quote, and create a custom-built shower that seamlessly integrates with your existing fixtures and fittings.
Kitchen Splashbacks
In the heart of your kitchen, splashbacks play a vital role in protecting the wall space behind your stove top from unwanted mess and stains. But they're more than just functional - they're an opportunity to inject style, colour, and personality into the space. At Windsor Glass & Glazing, we understand the importance of splashbacks and offer a variety of colours, materials, and designs to suit your taste and decor. From sleek and modern to bold and vibrant, our splashbacks will not only add a touch of glamour to your kitchen but also make cleanliness a breeze.
Customer Feedback Summary for Windsor Glass and Glazing
Service and Quality
The majority of customers were extremely satisfied with the service and quality provided by Windsor Glass and Glazing. Several customers praised the prompt response time, professionalism, and quality workmanship of the team. The competitive pricing was also a highlight for many customers, making it an excellent value for money.
Customer Service and Communication
Many customers appreciated the excellent customer service and communication provided by the team at Windsor Glass and Glazing. The staff were described as friendly, helpful, and efficient. Some customers were particularly impressed with the team's ability to handle unexpected issues promptly and effectively.
Negative Feedback
However, a few customers had less than positive experiences. Some issues included extremely high pricing, long waiting times, and condescending service from the front desk. There were also a couple of instances where customers experienced delays or issues with their orders, which led to frustration and disappointment.
Overall
Despite a few negative experiences, the overall customer feedback for Windsor Glass and Glazing is overwhelmingly positive. The company has been praised for its exceptional service, quality, and competitive pricing. Customers appreciate the friendly and helpful staff, and the company's commitment to resolving issues promptly and efficiently.
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