We Capture Your Feelings. We Capture Your Emotions.
Empowering Healthy Lives in Rockhampton
City Heart Medical is a trusted healthcare provider in Rockhampton, dedicated to nurturing the health and wellbeing of individuals across all ages. Our team of experienced doctors and friendly staff work together to offer comprehensive, compassionate care that covers all aspects of your physical and emotional health.
1. Comprehensive Medical Care
From routine checkups to managing chronic conditions and treating illnesses, our GPs provide preventative care, diagnose and treat illnesses, and offer ongoing management for various health concerns.
2. Specialized Care
We take pride in offering specialized care in areas like:
- Sleep Apnea Clinic: Diagnosing and treating snoring and obstructive sleep apnea with the expertise of Dr Brad Lorraway.
- Aviation Medicine: Dr Michael Keating, a Designated Aviation Medical Examiner, ensures air travel safety with comprehensive medical assessments.
- Skin Cancer Surgery: Dr Keating's expertise in performing skin cancer surgery ensures early detection and effective treatment.
3. Family-Centered Approach
We understand the importance of family and offer a holistic approach to healthcare, focusing on the well-being of every member of your family. From childhood health checks to supporting seniors, our dedicated team caters to the unique needs of every age group.
Our Values
Our core values guide us in providing exceptional care:
- Patient-centered care: We prioritize your needs and concerns, ensuring you receive personalized attention and guidance.
- Compassionate care: We treat every patient with respect and understanding, offering empathy and support.
- Continuous learning: Our team stays updated on the latest medical advancements and technologies to deliver the highest quality care.
- Community engagement: We actively support local initiatives and believe in fostering a strong sense of belonging in our community.
Join us on your journey to health and wellbeing. Book your appointment online today!
City Heart Medical Practice: A Balanced Mix of Positive and Negative Feedback
Positive Feedback:
- Staff and Doctor Reviews:
- Amber Smith rated 5 stars, praising the professional and helpful staff who took great care of her son.
- Teneille Driver rated 5 stars, appreciating the fantastic choice of doctors and the friendly receptionists.
- Steph Kurpershoek rated 5 stars, finding everyone at City Heart Medical to be kind and helpful.
- Sally Hancock rated 5 stars, thanking Dr Chan and Nurse Sandra for their patience and care.
- Phillip Jackson rated 5 stars, appreciating the excellent reception staff and never having to wait too long.
- Loreen Tomkins rated 5 stars, highlighting the friendly, professional staff, excellent doctors, and convenient location.
- Katie Gee rated 5 stars, praising the helpful reception staff and friendly nursing staff.
- Justine Payne rated 5 stars, appreciating the family-oriented practice with friendly staff.
- Emily Byrne rated 5 stars, praising the kind and beautiful staff, especially Dr Bartlett and her caring nature.
- Hayden Jones rated 5 stars, appreciating Jean's patience and Dr Brad Lorraway's knowledge and humor.
Negative Feedback:
- Appointment and Wait Time Issues:
- John Beasley rated 2 stars, expressing frustration with the phone system and long wait times.
- Craig Castellaro rated 1 star, complaining about the long wait times, especially on weekends.
- Sam rated 2 stars, finding the receptionists rude and feeling annoyed when asking questions.
- Terry Salmond rated 1 star, expressing disappointment with the long wait times and unexpected charges.
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