Empowering You, Empowering Your Future
Di Lorenzo Tiles is a family-owned and operated business established in 1983. With decades of expertise and an unwavering passion for exceptional products, we have become a trusted source for stunning tiles across Australia.
Our Vision
Our mission is to empower you to create your dream space with captivating tiles that elevate any project. We curate a diverse collection of premium products from leading manufacturers worldwide, ensuring the latest trends and timeless classics.
The Di Lorenzo Difference
What sets us apart is our unwavering dedication to:
- Quality: We meticulously select materials from trusted suppliers, ensuring excellence in every tile.
- Inspiration: Our showrooms are designed to be inspirational havens, showcasing the potential of our tiles to transform spaces.
- Customer Focus: Our team is passionate about assisting you, offering guidance and personalized recommendations.
Our Expertise
Di Lorenzo Tiles offers a comprehensive range of services:
Product Selection
- Porcelain and ceramic tiles in a diverse array of styles and finishes.
- Handmade tiles, incorporating the unique beauty of natural materials like travertine.
- Mosaics and stone tiles for a touch of natural elegance.
Expert Advice
- Detailed consultations to understand your vision and project requirements.
- Tailored design recommendations to achieve your desired aesthetic.
Exceptional Service
- Seamless transaction and delivery processes.
- Responsive customer support throughout the entire journey.
Explore with Di Lorenzo Tiles
Our extensive portfolio of projects showcases the versatility and transformative power of our tiles. Visit our website to explore:
- Inspiration Gallery: Discover design ideas and trends.
- Project Portfolio: Browse completed projects to envision your own transformation.
- News and Events: Stay updated with the latest tile trends and industry updates.
Committment to Sustainability
Di Lorenzo Tiles is committed to responsible practices and sustainable production. We prioritize products manufactured with ecological awareness and conscious resource management.
Di Lorenzo Tiles Review Summary
= =
Excellent Customer Service
Jullies and the Di Lorenzo team received high praise for their exceptional customer service. Many customers appreciated their patience, helpfulness, and consideration of budget constraints. Staff members like Molly and Jules were highlighted for their attentive and non-pushy assistance. Diana was commended for her ability to resolve issues promptly and effectively.
Wide Range of Quality Tiles
Di Lorenzo Tiles was recognized for their extensive selection of high-quality tiles. Customers appreciated the variety available, making it easier to find the perfect fit for their needs. The Waterloo team was particularly praised for their support during the selection and design process.
Quick and Efficient Resolution of Issues
When problems arose, the Di Lorenzo team demonstrated their commitment to customer satisfaction by resolving issues promptly. Diana's efforts to overcompensate for a miscommunication were especially noted, showcasing the company's dedication to maintaining positive customer relationships.
Poor Customer Service Experiences
A few customers had negative experiences at Di Lorenzo Tiles, primarily due to poor customer service. Some staff members were perceived as uninterested in assisting customers, leading to dissatisfaction and a decision not to return.
Miscommunication and Stock Issues
A couple of customers experienced miscommunication regarding stock availability, which led to frustration and disappointment. However, the Di Lorenzo team was able to resolve these issues eventually, albeit not without some delay.
Be the first to review Di Lorenzo Tile Merchants.
Write a Review
