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At SS PEST CONTROL, we pride ourselves on being Sydney's LOW COST professional pest control company, offering a wide range of services to residential, commercial, and industrial clients across the city and its surrounding regions. With over 10 years of experience and a team of fully licensed and trained professionals, we have built a reputation for providing effective, efficient, and eco-friendly pest control solutions that cater to the unique needs of our customers.
Our Mission
Our mission is to provide the safest and most effective pest control services possible, ensuring that our customers' homes, businesses, and properties are protected from the harmful effects of pests. We achieve this by using only the latest technologies, equipment, and techniques, combined with our extensive knowledge of pest behavior and biology. Our team of experts is dedicated to providing personalized services that meet the specific needs of each client, ensuring that our customers receive the best possible results.
Our Services
We offer a comprehensive range of pest control services, including commercial pest control, strata pest control, school pest control, transport pest control, government pest control, pest inspection, aged care pest control, residential pest control, pet and kid friendly pest control, and organic pest control. Our team of experts is equipped to handle a wide range of pests, including cockroaches, spiders, ants, rodents, birds, and feral animals. We also offer termite control services, including termite treatment, termite inspection, and termite prevention.
Why Choose Us
At SS PEST CONTROL, we understand the importance of providing exceptional customer service. That's why we offer a flat rate of $170 for any house, including rodent treatment, and servicing all of Sydney. Our team is fully licensed and experienced, with over 10 years of experience in the industry. We also offer a 6-month warranty on all our services, giving our customers peace of mind knowing that they are protected from pests for months to come.
Customer Feedback on Sydney Side Pest Control
Introduction
This summary is based on reviews from two customers, Charlene Bennetts and Veronica Tay, who have had mixed experiences with Sydney Side Pest Control. The company's response to customer feedback is also discussed.
Charlene Bennetts' Review
Charlene Bennetts rated the service 3 stars. She was disappointed with the service due to several reasons: no reminders sent, late arrival, the technician wouldn't take shoes off, was too chatty, made a remark towards Asians, and sprayed chemicals over appliances. The company followed up on her feedback, addressed her concerns, and offered a full refund. They assured her that internal training would be conducted to prevent such issues in the future.
Veronica Tay's Review
Veronica Tay rated the service 4 stars. She initially had a good experience with the company but was later disappointed due to dodgy pricing and poor customer service. The company's pricing varied significantly over time, and their response to her concerns was unprofessional. The owner, Jeff, followed up on her feedback, apologized, and made efforts to address her concerns.
Common Themes
- The company's initial service was generally well-received by both customers.
- There were issues with customer service, particularly with regards to communication, pricing, and professionalism.
- The company's response to customer feedback was generally positive, with the owner, Jeff, taking steps to address concerns and improve service.
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