Business Details
28 Years
experience
Your Trusted Contemporary Jewelry Gallery in Melbourne
Established in 1998, e.g.etal is a Melbourne-based contemporary jewelry gallery that has become a cultural landmark in Australia's design landscape. Our gallery represents over 50 Australian and New Zealand artists, showcasing meticulously crafted pieces that blend conceptual ingenuity with technical excellence. We specialize in creating future heirlooms that transcend trends, focusing on works that embody personal narratives and artistic innovation. Through our bespoke commission service, we facilitate meaningful collaborations between clients and artists, ensuring each piece reflects individual stories and values. Our curated collection spans from avant-garde statement pieces to timeless classics, all united by a commitment to exceptional craftsmanship.With two-and-a-half decades of experience, we maintain rigorous quality standards while fostering emerging talent through initiatives like our annual Student Graduate Award. Our team provides expert guidance on material selection, gemstone sourcing, and design customization, ensuring every client receives personalized attention. We operate with complete transparency in pricing and processes, maintaining trust through clear communication at every stage. Our dedication to contemporary jewelry as a meaningful art form is reflected in our exhibition program, which explores the evolving relationship between jewelry, identity, and cultural expression.
Services
Custom Engagement Rings
Wedding Bands
Earrings
Necklaces
Bespoke Commissions
Artist Collaborations
Jewelry Repairs
Gift Vouchers
Virtual Consultations
International Shipping
Details
- Year established: 1998
Highlights and features
- 25+ years curating Australia's finest contemporary jewelry
- Direct collaboration with 50+ established and emerging artists
- Transparent custom commission process with expert guidance
- International shipping with secure packaging and tracking
- Comprehensive jewelry care and repair services available
Services
Custom Engagement Rings
Our custom engagement rings combine artistic vision with technical precision. Clients work directly with selected artists to create one-of-a-kind pieces that reflect personal narratives. We guide you through material selection, gemstone sourcing, and design refinement, ensuring perfect fit and lasting quality. Each ring requires 4-6 weeks for creation, with optional stone viewing and sizing samples available.
Artist Collaborations
We facilitate unique collaborations between clients and artists for personalized jewelry creations. Our consultants match your aesthetic preferences with the perfect artist, then coordinate the design process from concept to completion. This service accommodates customizations to existing designs or entirely new creations, maintaining each artist's distinctive style while meeting individual requirements.
Jewelry Repairs
Our repair service handles all pieces created by current e.g.etal artists. We assess damage, provide repair quotes, and coordinate restoration using original techniques and materials. Clients can send items via insured mail or visit our gallery for in-person service. We also offer engraving and resizing services for both new and existing jewelry.
International Shipping
We offer secure worldwide shipping for all ready-to-wear pieces. Orders include tracking, insurance, and gift-wrapping options. While most items ship within 24 hours, international deliveries may incur customs duties. Our shipping policy balances speed with security, using registered mail for all valuable items to ensure safe delivery across borders.
Virtual Consultations
Our virtual consultation service provides personalized jewelry guidance through video calls or email correspondence. Clients receive expert advice on design choices, material options, and sizing without visiting our physical gallery. This service includes digital portfolios, stone selection assistance, and detailed pricing information to support informed decisions from any location.
Questions
How long does a custom jewelry commission take?
Custom commissions typically require 4-6 weeks after consultation, with some complex pieces needing additional time.
Can I modify existing designs?
Yes, our artists accept modifications to existing pieces including stone changes, metal selection, and design adjustments.
Do you offer international shipping?
We provide secure international shipping with tracking, though customers are responsible for any import duties.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Union Pay, and PayPal for online purchases.
Can I return a custom-made piece?
Custom orders cannot be returned or exchanged due to their personalized nature, though adjustments can be made before production.
How are ring sizes determined?
We provide free ring sizing kits or recommend visiting local jewelers, with virtual consultations available for international clients.
