Capture the moment, treasure the memory.
Mayne Rugs & Flooring is a family-run business with over 20 years of experience in the flooring and rug industry. We are committed to providing our customers with beautiful rugs and flooring solutions that perfectly complement their homes.
Our Expertise
Our extensive experience and deep understanding of flooring materials and design trends enable us to offer valuable guidance to our clients. We can help you select the perfect rugs and flooring options to achieve your desired look and feel for every room in your home.
Our Products and Services
We offer an extensive range of high-quality rugs and flooring solutions to meet your diverse needs. Our offerings include:
- Rugs: Traditional, modern, patterned, plain rugs in various sizes and styles to suit every room in your home.
- Flooring: Solid and engineered hardwood, hybrid flooring, sustainable bamboo, laminate flooring in a variety of colours and textures.
Our Commitment
At Mayne Rugs & Flooring, we are committed to:
- Quality: We personally vet every rug and flooring product to ensure exceptional quality and durability.
- Diversity: We offer a wide range of styles and materials to cater to individual preferences and design aesthetics.
- Customer Service: We are dedicated to providing exceptional customer service and personalized attention to every client.
- Sustainability: We are mindful of environmental responsibility and actively seek sustainable and eco-friendly products whenever possible.
Why Choose Mayne Rugs & Flooring?
- Family-run business with extensive experience.
- Direct importation and quality control for exceptional products.
- Comprehensive range of rug and flooring solutions.
- Expert advice and personalized service.
- Commitment to quality, sustainability, and customer satisfaction.
Product Quality and Customer Service
The general consensus from the reviews is that Mayne Rugs and Flooring offers high-quality products and excellent customer service. Several customers have praised the variety of products available, including rugs and hybrid flooring. Many have expressed satisfaction with the overall shopping experience, noting that the staff are knowledgeable, patient, and friendly. Some customers have also mentioned competitive pricing and the professionalism of the installation team.
Issues with Carpet Quality and Sales Experience
However, a few customers have had negative experiences with the company, particularly regarding carpet quality and the sales process. One customer was disappointed with the interaction with the sales team, finding them unprofessional and rude. Another customer had issues with the quality of the carpet, which began to unravel within two years. The customer service response to this issue was deemed unsatisfactory, leading to a partial refund.
Recommendations and Overall Satisfaction
Despite these negative experiences, the majority of customers have recommended Mayne Rugs and Flooring to others. They have praised the company's professionalism, product quality, and competitive pricing. Overall, the satisfaction level of customers is high, with many expressing happiness with their purchases and the service provided.
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