Where Quality and Service Come First
At Canberra Custom Floors, we're proud to be a family-run business that's dedicated to providing top-notch timber flooring services to our clients in Canberra, the Snowy Mountains, and the South Coast. Our owner and operator, Ben Jones, is a fully qualified and highly experienced tradesman with over 24 years of experience in installing and finishing quality timber floors of every description. As a Bona Certified Contractor, we're committed to using only the best materials and techniques to ensure that our clients receive exceptional results that exceed their expectations.
We believe in building long-term relationships with our clients, which is why we're proud to be an owner-operated business. This means that from the initial quote to the final completion of the job, you'll deal directly with Ben, the installing tradesman. We're passionate about supporting local industry, and we're proud to be a member of the Master Builders Association.
Our Services
At Canberra Custom Floors, we offer a comprehensive range of services to cater to all your timber flooring needs. Whether you're looking to install a brand-new solid hardwood timber floor, or simply want to revamp your existing one, we've got you covered. Our services include:
- Supplying and installing solid hardwood timber floors in various sizes and species
- Installing stunning solid wide board overlays in 130mm and 180mm
- Sanding and polishing of existing timber floors
- Re-facing of stairs
- Borders and inlays
- Parquetry
- All floating floors, including bamboo
- New skirting and architraves
We also offer a variety of different finishes, including Bona's non-toxic, non-yellowing water base and Osmo's hard wax. And, to ensure a seamless transition, we remove and dispose of existing floor coverings.
Our Commitment to Quality
At Canberra Custom Floors, we're committed to delivering exceptional results that exceed our clients' expectations. We're proud to be a Bona Certified Contractor, which means we've met the highest standards of quality and workmanship. We're also a member of the Master Builders Association, which ensures that we're up-to-date with the latest industry trends and best practices.
Our team is dedicated to providing exceptional customer service, and we take pride in our attention to detail and commitment to delivering high-quality outcomes. We believe that our commitment to quality and customer satisfaction has earned us a reputation as one of the most trusted timber flooring companies in Canberra and beyond.
What Our Clients Say
Don't just take our word for it - our clients rave about our services! Here's what Harley and Glenys from Curtin ACT had to say about us: "We'd recommend Ben Jones' Canberra Custom Floors for any residential or commercial timber flooring project. Ben is a highly skilled and dependable professional who has laid hardwood flooring for us on three occasions, most recently in 2023. The first installation laid 24 years ago in a high-traffic area looks as good now as the day it was finished."
Summary of Customer Reviews
Positive Feedback
- Michael Gulo rated the service as 5 stars, praising the efficiency and the quality of the products.
- Polaco CraftsmanshipFloors also rated the service as 5 stars, appreciating the customer service, product range, reliability, and quality.
- Stan Sebastos rated the service as 5 stars, noting that the Bona product has protected the timber and retained the same finish for years.
- Tangent Design rated the service as 5 stars, highlighting the knowledgeable staff, great technical advice, and good quality products.
Negative Feedback
- L. Ol rated the service as 2 stars, stating that the mop is flimsy and the bottle started leaking after 10 uses.
- Melanie Rees rated the service as 1 star, as she was unable to contact Bona Australia via their website and the phone number was not connected.
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