Capturing Excellence Across Every Frame
M&B Sales Pty Ltd has proudly served the Western Australian building industry for over 50 years. From our humble beginnings in 1969, we have evolved into a trusted supplier of quality building products, renowned for our exceptional customer service and unwavering commitment to client satisfaction.
Who We Are
We are a passionate team of experts dedicated to providing tailored solutions for all your building needs. Our experienced staff have an extensive understanding of the local climate and project requirements, ensuring you receive the right products for your specific project.
What We Do
At M&B Sales, we offer a comprehensive range of building products and services, including:
Building Materials
- Doors & Hardware
- Cladding & Screening
- Decking & Flooring
- Timber & Plywood
- Insulation & Plasterboard
Joinery & Frames
- Custom-made doors and joinery
- Frame & truss systems
- Structural & finishing timbers
Additional Services
- Design & manufacturing consultations
- On-site installations & deliveries
- Comprehensive warranties & after-sales support
Our Values
We stand by these core values that guide our every action:
- Customer Focus: We prioritize understanding your needs and offering personalized solutions.
- Quality First: We source our products from reputable suppliers and maintain stringent quality control measures.
- Integrity: We uphold ethical standards and maintain transparency in our business practices.
- Sustainability: We are committed to responsible sourcing and environmentally friendly practices.
- Innovation: We are constantly seeking new ways to improve our products and services.
A Commitment to Excellence
Our unwavering focus on delivering exceptional service, innovative products, and outstanding value has earned us a stellar reputation across Western Australia. We are committed to building long-term relationships with our clients and becoming their trusted partners in their building projects.
Communication and Customer Service
The reviews highlight concerns about the company's communication and customer service. Some customers felt that they did not receive adequate updates or feedback after their interactions with the company, leading to feelings of disappointment and frustration.
Product Quality and Range
On a more positive note, many customers praised the company's product range, citing competitive pricing and exceptional service from certain staff members.
Specific Issues with Orders and Deliveries
Several customers experienced issues with their orders, including incorrect or delayed deliveries, and poor communication from the company regarding these issues.
Positive Experiences
Some customers had very positive experiences with the company, citing helpful and friendly staff, good product knowledge, and efficient service.
Areas for Improvement
The reviews suggest that the company needs to improve its communication and customer service, particularly in terms of post-interaction follow-up and feedback.
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