APRACS is a family-owned and operated business based in Casino, New South Wales. With a team of experienced professionals, we have been serving the Northern Rivers region for over several years, providing comprehensive solutions for all your heating, cooling, and refrigeration needs.
Our Commitment to Customer Satisfaction
Customer satisfaction is our top priority at APRACS. We are committed to providing our clients with exceptional service, attention to detail, and quality workmanship. Our dedicated team of engineers and technicians are highly skilled and experienced in their respective fields, ensuring that your project is completed efficiently and effectively.
Air Conditioning
- Installation, repair, and maintenance of all types of air conditioning systems
- Residential, commercial, and industrial services
- Split systems, ducted systems, window/box units, and more
Refrigeration
- Installation, repair, and maintenance of refrigerators, freezers, and other cooling/freezing appliances
- Commercial refrigeration services
- Mobile refrigeration solutions for caravans, RVs, and commercial vehicles
Electrical
- Electrical repairs and installations for both residential and commercial properties
- Fault finding, diagnostics, and ongoing maintenance
- Surge protection, lighting upgrades, and more
Appliance Repair
- Comprehensive repairs for all major brands and types of appliances
- Oven, stove, refrigerator, washing machine, dryer, and more
- Affordable and reliable service
Why Choose APRACS?
- Family-owned and operated
- Highly experienced and skilled team
- Customer-focused approach
- Quality workmanship and attention to detail
- Competitive pricing and flexible payment options
- Comprehensive range of services
Our Service Area
We proudly serve the greater part of the Northern Rivers region, covering areas such as Lismore, Goonellabah, Casino, Alstonville, Ballina, Lennox Head, and many more.
Contact Us Today
For all your heating, cooling, and refrigeration needs, contact APRACS today for a free quote and personalized consultation. Our team is ready to assist you and find the perfect solution for your home or business.
Air Conditioning and Electrical Services
- Highly Recommended for Timely and Professional Services: Multiple customers have praised APRACS for their quick and professional services, including installation of air conditioning units and underground electrical facilities.
- Expertise and Quality Workmanship: Customers have appreciated the skill and expertise of APRACS, with their air conditioning and electrical services being of high quality and meeting expectations.
- Excellent Customer Service: Positive feedback has been received for the friendly and helpful staff, as well as the attention to detail and communication provided throughout the service process.
Issues with Reliability and Communication
- Disappointing Experience with No Show: One customer had a negative experience with APRACS, as they failed to show up for a scheduled appliance repair without any communication or explanation.
- Poor Communication and Lack of Follow-Up: Another customer had an issue with APRACS not following up on a scheduled repair, leading to a delay in the service being provided.
Overall Experience and Recommendation
- Positive Experiences and Recommendations: The majority of customers have had positive experiences with APRACS, recommending them for their professionalism, quality work, and excellent customer service.
- Suggestions for Improvement: There have been suggestions to improve communication and reliability, particularly in terms of follow-up and ensuring that scheduled services are completed as planned.
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