Building Relationships that Last a Lifetime
National Masonry is a leading manufacturer and reseller of high-quality concrete blocks, bricks, pavers, and retaining walls in Australia. We are committed to providing our valued customers with top-notch products that stand the test of time. Our extensive range of products caters to various requirements, whether you are an architect, a builder, or a DIY enthusiast. With National Masonry, you can ensure that your home, building, or infrastructure remains strong and resilient against damage caused by natural disasters or the test of time.
Our Story
The National Masonry story began with the acquisition of Boral Masonry's South Queensland and Victorian operation in January 2013. Since then, we have retained the heritage of expertise and industry credentials while incorporating the flexibility and innovative foresight of an independent privately owned company. Our customers benefit from dealing with the same great people, products, and services, with a new vision for the future.
Our Products
At National Masonry, we offer an extensive range of products designed to suit various applications and preferences. Our products are carefully crafted to meet the highest standards of quality and durability.
- Concrete Blocks: Our concrete blocks are designed for strength and versatility. They are suitable for various applications, such as retaining walls, load-bearing structures, and architectural features.
- Bricks: National Masonry offers a wide range of bricks in various colours, textures, and sizes. Our bricks are suitable for various applications, from residential to commercial projects.
- Pavers: Our pavers are perfect for outdoor spaces, such as patios, driveways, and pathways. We offer a variety of shapes, sizes, and colours to suit your preferences and needs.
- Retaining Walls: Our retaining walls are engineered for strength and durability. They are suitable for various applications, such as slope stabilization, landscaping, and architectural features.
Our Services
At National Masonry, we offer a wide range of services designed to meet the needs of our customers. From providing technical support to delivering products directly to your doorstep, we are committed to providing exceptional customer service.
- Technical Support: Our team of experts is always ready to provide technical assistance to our customers. We offer design, installation, and maintenance support to ensure that our products are used correctly and efficiently.
- Delivery Services: We offer delivery services to make it easier for our customers to get the products they need. We have a wide network of resellers and distributors across Australia, ensuring that our products are easily accessible.
- Credit Accounts: We offer credit accounts to our valued customers, making it easier for them to purchase our products. Our credit accounts come with flexible payment terms and competitive interest rates.
Our Locations
National Masonry has several branches across Australia, making it easier for our customers to access our products and services. Our branches are located in Brisbane, Gold Coast, Newcastle, and Melbourne.
Quality and Durability Assurance
At National Masonry, we are committed to providing high-quality products that meet the highest standards of durability and strength. All our products undergo rigorous quality control tests to ensure that they meet the applicable Australian Standards. We provide dimensions and tolerance information to our customers, ensuring that they are aware of any manufacturing variances and tolerances.
Customer-focused Approach
At National Masonry, we are obsessed with ensuring that every customer has a memorable experience with us. We are committed to providing outstanding customer service, from providing technical support to delivering products directly to our customers' doorsteps. Our vision is to have customers for life, and we work tirelessly to achieve this goal.
In conclusion, National Masonry is a leading manufacturer and reseller of high-quality concrete blocks, bricks, pavers, and retaining walls in Australia. We offer an extensive range of products designed to meet the needs of our customers, from residential to commercial projects. Our commitment to quality, durability, and customer service sets us apart from our competitors. At National Masonry, we are not just a supplier of masonry products; we are your partner in creating structures that stand the test of time.
National Masonry Reviews Summary
National Masonry, a local Australian company, offers a variety of Stone Block, Pavers, and architectural features. Customer reviews reveal mixed experiences with the company's staff and service.
Customer Experiences
One customer, Greg S., had a disappointing experience. He found the initial staff member who helped him with purchasing pavers to be great, but upon returning the next week, the staff member was no longer there. The new staff member was less helpful and more uptight.
On the other hand, John Oliver and John Charles had positive experiences. John Oliver described National Masonry as a local Australian company worth looking into for its range of Stone Block, Pavers, and architectural features. John Charles has been dealing with David Lawson for approximately 15 years and appreciates his professionalism and helpfulness.
Michael Kevin also had a positive experience, finding the staff friendly when he visited in 2018, even though he didn't make a purchase.
Service and Staff
The reviews highlight the importance of consistent staff service. Greg S.'s negative experience was due to the change in staff members, while John Charles's positive experience was attributed to the professionalism of David Lawson. The friendly staff at National Masonry, as noted by Michael Kevin, adds to the company's appeal.
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