Caring and Progressive Care for Your Pet Every Step of the Way
Passionate About Progressive Care for Every Creature
Pacific Vet Care stands out as a leading veterinary service on the Coffs Coast, driven by a deep-rooted passion for animal welfare and a commitment to offering the highest quality care possible. Our team of highly skilled professionals utilizes state-of-the-art equipment and facilities to provide comprehensive treatment for all creatures, great and small.
Compassionate and Client-Focused Approach
At Pacific Vet Care, we believe in building strong relationships with our clients and treating their pets as family. Our compassionate and experienced veterinarians and nurses take the time to understand your concerns and provide clear explanations about every step of the process. We also encourage open communication and offer second opinions whenever needed.
Expertise Across All Areas
From routine checkups to complex surgical procedures, our team has the expertise to handle a wide range of conditions. We proudly offer:
- Comprehensive medical care: general consultations, vaccinations, parasite control, and preventative care.
- Advanced diagnostics: digital X-rays, laboratory testing, and ultrasound technology for precise diagnoses.
- Surgical expertise: advanced surgical procedures for everything from routine neutering to complex orthopedic repairs.
- Therapeutic care: rehabilitation, physiotherapy, and pain management options to support recovery and maintain mobility.
Community-Focused and Committed to Learning
Pacific Vet Care actively contributes to the local community. We partner with animal shelters, foster programs, and educational initiatives to promote responsible pet ownership and animal welfare. We also proudly host training programs for veterinary students and nurses, nurturing the next generation of veterinary professionals.
Our Mission
Our mission is to deliver compassionate and progressive veterinary care that exceeds expectations. We are dedicated to:
- Providing exceptional client service with a gentle and respectful approach.
- Offering advanced medical care utilizing the latest technology and innovations.
- Building lasting relationships with our clients and their pets.
- Contributing to the community and promoting responsible pet ownership.
Summary of Reviews for Pacific Vetcare in Coffs Harbour, Australia
Pacific Vetcare in Coffs Harbour has received a mixed bag of reviews from pet owners who have visited their clinic. Some pet owners have had positive experiences, praising the clinic's caring staff, knowledgeable vets, and excellent service. However, a few pet owners have had negative experiences, expressing disappointment with the clinic's follow-up care and some misdiagnoses.
Positive Reviews
Pet owners have praised the clinic for its caring staff, including Dr. Joe, Dr. Lauren, and the front desk staff. They have been described as patient, caring, and knowledgeable. The clinic's ability to keep pets calm and comfortable during visits has also been commended. Some pet owners have appreciated the clinic's understanding and compassionate care during difficult times, such as the loss of a pet.
Negative Reviews
A few pet owners have expressed disappointment with the clinic's follow-up care and some misdiagnoses. For instance, one pet owner reported that their dog developed necrosis at the IV site after surgery, which required an emergency operation to remove infected tissue. The clinic's response to this issue was seen as unsatisfactory, with no follow-up calls to check on the dog's recovery. Another pet owner reported that their cat was misdiagnosed with a "kitty flu" when she actually had pyothorax, which was later diagnosed by another vet clinic.
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