Welcome to Jacob Toyota, your one-stop shop for all things Toyota in the Albury Wodonga region and surrounding areas. Our dealership is dedicated to providing you with an exceptional car buying experience, from the moment you step through our doors to long after you drive away in your new or pre-owned vehicle.
At Jacob Toyota, we offer a wide range of services to meet your automotive needs. Our experienced and knowledgeable team can assist you with finding the perfect new or pre-owned Toyota vehicle to suit your lifestyle and budget. We have a vast selection of new vehicles, including the popular Yaris, Corolla, Camry, GR86, GR Supra, and HiLux, as well as a variety of hybrid and SUV options. Our pre-owned vehicles are carefully inspected and certified to ensure they meet the highest standards of quality and safety.
In addition to our extensive vehicle inventory, we also offer a variety of financing options to help make your dream car a reality. Whether you're looking for a full-service lease, personalised repayments, or lifecycle check-up, our team can work with you to find a financing solution that fits your needs.
At Jacob Toyota, we're committed to providing excellent service long after you purchase your vehicle. Our state-of-the-art service centre is staffed with certified technicians who can handle all of your maintenance and repair needs. From oil changes and tire rotations to more extensive repairs, we use only the highest-quality Toyota Genuine Parts to ensure your vehicle stays running at its best.
We're also proud to offer the Toyota Service Advantage program, which provides you with affordable, capped-price servicing for the first five years or 75,000 km of your new Toyota vehicle's life. This program also includes a free loan car, complimentary vehicle health check, and more.
At Jacob Toyota, we believe in giving back to our community. That's why we're proud to announce our partnership with local Relay, a service that assists guests who are deaf or have a hearing or speech impairment. We're committed to providing exceptional service to all of our guests, regardless of their abilities.
If you're looking for a trustworthy and reliable car dealership in the Albury Wodonga region, look no further than Jacob Toyota. Our expert team, top-quality vehicles, and commitment to excellent service make us the premier choice for all of your automotive needs.
Toyota Recall Information
At Jacob Toyota, we take the safety of our customers seriously. That's why we want to provide you with information about the Takata airbag recalls that have affected a number of Toyota models.
The defect with the airbags is that the propellant in the inflators may degrade over time, which can cause the inflator to rupture during airbag deployment. In the event of an inflator rupture, metal fragments could pass through the airbag cushion material and result in serious injury or death.
Toyota Australia has been notifying registered owners of affected vehicles by mail. If you're unsure whether your Toyota vehicle is affected, we urge you to contact the Toyota recall campaign helpline at 1800 987 366 from 8:00am to 6:00pm AEST Monday to Friday. Translation services are available at this number or via the Translating and Interpreting Service (TIS National). The National Relay Service is also available to assist guests who are deaf or have a hearing or speech impairment.
At Jacob Toyota, we're committed to rectifying all vehicles affected by the faulty Takata airbag inflators as quickly and efficiently as possible. We sincerely apologise for any inconvenience caused by the Takata airbag recalls.
Exceptional Customer Service
The reviewers have had an overwhelmingly positive experience with Jacob Toyota. The sales team, including Matthew Finlayson, Daniel, Clint, and Peter, have been commended for their honesty, integrity, and genuine service. They have gone above and beyond to ensure a hassle-free transaction and have taken the time to address any concerns or issues that have arisen.
Praise for Service Department
The service department at Jacob Toyota has also received high praise from reviewers. Rowieg was impressed with the dealership's willingness to honour a warranty despite unexpected issues with a vehicle, and Roly Kukainis has been consistently happy with the efficient and thorough service he has received.
Disappointing Experience
However, one reviewer, Aidan Schumann, had a highly negative experience with the dealership. He felt that the sales team, particularly Chance, were dishonest and tried to increase the advertised price of the vehicle over the phone. When Aidan drove five hours to inspect the vehicle, he was disappointed to find that it was not as clean and tidy as claimed, and that there were more stone chips than initially reported. The reviewer was also unhappy with the way Chance handled the agreed price, claiming that he was not including the holding deposit in the final price.
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