Trust us to get you back on the road sooner and safer.
At Western General Bodyworks, we're proud to be one of the leading smash repairers in Australia, with a rich history of over 50 years in the industry. Our commitment to excellence has earned us a reputation for providing top-quality services to our customers at reasonable prices. With a team of industry-leading professionals and a fleet of 10+ convenient locations throughout Australia, we're dedicated to getting you back on the road sooner.
Our Story
Our journey began over five decades ago, and since then, we've expanded our presence to become one of the most trusted names in the smash repair industry. We've worked tirelessly to establish ourselves as industry leaders, and our accreditation as an Approved Tesla Repairer is a testament to our dedication to excellence. Our team of experts is passionate about providing exceptional service, and we're committed to ensuring that every customer leaves our workshop feeling satisfied and confident in their vehicle's performance.
Services
At Western General Bodyworks, we offer a comprehensive range of services designed to cater to all your vehicle needs. From collision repairs and 24-hour towing to replacement vehicles, auto electrical and mechanical services, windscreen replacements, and wheels and detailing, we're your one-stop-shop for all your vehicle needs. We understand that accidents can be stressful, which is why we're dedicated to making the repair process as smooth and hassle-free as possible. Our team will work closely with you to understand your needs and provide a personalized solution that meets your requirements.
Sustainability
As a responsible business, we're committed to sustainability and reducing our environmental impact. We're constantly looking for ways to minimize waste, reduce energy consumption, and promote eco-friendly practices throughout our operations. Our goal is to provide exceptional service while also doing our part to protect the environment for future generations.
General Overview
Western General Bodyworks Maribyrnong has been highly praised for their excellent customer service, professional staff, and high-quality repair work. Many customers have expressed satisfaction with the quick turnaround times and the thorough communication provided by the team.
Customer Service
The staff at Western General Bodyworks Maribyrnong have been commended for their friendly and professional service. Several customers mentioned the exceptional service provided by manager Robert Lulic and the rest of the team, highlighting their ability to explain the repair process clearly and keep customers updated on progress.
Quality of Repair
The quality of repair work at Western General Bodyworks Maribyrnong has been consistently praised by customers. Several reviewers mentioned that their vehicles were returned in mint condition, with one customer noting that their car looked as good as new after a repair.
Communication
Communication has been a key strength for Western General Bodyworks Maribyrnong, with customers appreciating the regular updates and clear explanations provided by the team. This has helped to build trust and satisfaction among customers.
Negative Feedback
However, there was one negative review from a customer who experienced delays and issues with the repair of their vehicle. The customer reported that their car was not returned in the expected condition and that they had difficulties in getting assistance from the company to rectify the issues.
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