We're a family business with three generations of experience in flooring, dedicated to helping you create the home of your dreams. We understand the importance of quality, style, and sustainability when it comes to flooring, and we're passionate about offering premium and trend-setting floor coverings that inspire and empower our customers.
Our Expertise
At Carpet World Australia, we offer a diverse selection of flooring options to suit every taste, budget, and lifestyle. Our products include:
- Carpet: Classic, comfortable, and affordable options in various styles and colours.
- Timber Flooring: Durable, elegant, and adding warmth and natural beauty to your home.
- Vinyl Flooring: Practical, waterproof, and perfect for high-traffic areas.
- Hybrid Flooring: Offering the best of both worlds, combining the visuals of wood with the resilience of vinyl.
- Laminate Flooring: Affordable and easy to install, ideal for budget-conscious homeowners.
- Rugs: Adding warmth, cushioning, and colour to any space.
- Artificial Grass: Realistic and low-maintenance, creating a natural outdoor space.
Our Philosophy
We believe in:
- Design-led innovation: We stay updated on the latest trends and offer cutting-edge flooring solutions.
- Quality craftsmanship: We partner with trusted manufacturers who adhere to strict quality standards.
- Sustainability: We advocate for eco-friendly materials and responsible manufacturing practices.
- Customer-centric approach: We provide personalized consultations, expert advice, and outstanding customer service.
More than just flooring
We're more than just a flooring store. We're a team of passionate individuals who take pride in helping our customers achieve their vision. We offer:
- Free measure and quote: Get an accurate and personalized estimate for your project.
- Caring and maintenance advice: Ensure your new flooring stays looking its best.
- Inspiring content: Discover design ideas and trends to create your dream home.
- Expert consultations: Get personalized guidance from our experienced flooring specialists.
Choose Carpet World Australia for
- Premium quality flooring solutions
- Wide range of options to suit your style and budget
- Unparalleled customer service
- Sustainable and eco-friendly products
- Design inspiration and expert advice
Customer Satisfaction
Carpet World Mornington has received overwhelmingly positive reviews from their customers, with many praising the team's customer service, product selection, and installation quality.
Product and Service
The reviews highlight the excellent selection of carpets and rugs, with customers raving about the quality and variety of products available. The team's expertise and guidance in choosing the right products are also praised, with many customers expressing gratitude for their assistance.
Installation
The installation process is consistently praised, with customers commending the professionalism and attention to detail of the installers. Many reviewers mention that the installation was efficient and well-managed, with the team ensuring that the finished result met their expectations.
Staff
The staff at Carpet World Mornington are uniformly praised for their friendly and helpful nature. Many reviewers thank individual team members, such as Jess, Nat, Simon, and Tom, for their exceptional service and guidance throughout the process.
Areas for Improvement
One reviewer, Rosie Lloyd, gave a 4-star review, citing a slightly aggressive tone in the messaging sent to customers regarding payment. However, this minor issue did not deter them from recommending the company.
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