Achieve Your Fitness Goals with Orbit Fitness
Our Story
At Orbit Fitness, we pride ourselves on being one of the most trusted and reliable fitness equipment suppliers in Australia. With over 35 years of experience in the industry, we have established a reputation for providing high-quality products and exceptional customer service. Our mission is to help individuals achieve their fitness goals by providing them with the best home gym equipment and accessories available in the market.
Our Services
We offer a wide range of services to cater to the diverse needs of our customers. Our team of experts is dedicated to providing professional installation, servicing, and repairs of fitness equipment. We also offer spare parts and accessories to ensure that our customers can maintain their equipment in optimal condition. In addition to our products and services, we also provide expert advice and guidance to help our customers make informed decisions about their fitness equipment needs.
Our Products
Our product range is extensive and includes cardio equipment, strength training equipment, Pilates and yoga equipment, boxing and MMA equipment, accessories, and more. We source our products from leading fitness brands around the world, as well as our own range of high-quality equipment. Whether you're a professional athlete, a gym enthusiast, or just starting out on your fitness journey, we have the perfect solution for you.
Why Choose Us
So, why should you choose Orbit Fitness for your fitness equipment needs? The answer is simple. We offer Australia-wide delivery, professional installation, servicing, and repairs, as well as spare parts and accessories. Our team is dedicated to providing exceptional customer service and expert advice to ensure that our customers get the most out of their fitness equipment. We also offer a 30-day money-back guarantee, so you can shop with confidence.
Our Commitment
At Orbit Fitness, we are committed to helping our customers achieve their fitness goals. We believe that fitness is a journey, not a destination, and we're here to support you every step of the way. Whether you're looking to lose weight, gain muscle, or simply improve your overall health and wellbeing, we have the products and expertise to help you succeed.
Customer Feedback Overview
Orbit Fitness has received a variety of feedback from customers regarding their experience at the Osborne Park store.
Service and Support
Positive feedback was given for the quick service and advice provided by staff members, such as Hayden and Tim Lafferty, who demonstrated excellent customer service and competitive prices. Their follow-up and prompt response to issues was also appreciated by customers.
However, some customers experienced poor service, including being ignored by staff and not receiving assistance with product assembly. There were also instances of uncompetitive pricing and difficulties with returns and refunds.
Product Quality and Delivery
The quality of the fitness equipment purchased from Orbit Fitness was generally praised, with one customer stating it "works like a dream" and has helped their lower back. The delivery of the products was also quick, with one customer receiving their item within a short time despite it being between public holidays.
However, there were issues with the installation of the equipment, including incorrect parts and missing items, which led to additional visits and delays.
Customer Satisfaction
Overall, the satisfaction levels of customers varied greatly, with some experiencing excellent service and quality products, while others faced difficulties with staff, pricing, and product delivery.
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