Empowering meaningful change, one conversation at a time
At Amherst Psychology, we are a team of compassionate and down-to-earth mental health practitioners located in Canning Vale and Mount Pleasant. We provide evidence-based therapies to improve the wellbeing of children, adolescents, and adults, including couples and families. Our team works with clients under various referral pathways, including Medicare, NDIS, and self-referral. We can help with a wide range of concerns, including depression, anxiety and panic, grief and loss, addictions, parenting, trauma, autism, ADHD, relationship distress, and work-related stress.
Our Services
We offer a comprehensive range of therapy and assessment services for children, adults, couples, and families. Our services include counselling for adults, children, and couples, as well as assessments for autism, ADHD, and learning difficulties. We also provide NDIS therapy services and work closely with our clients to develop personalized treatment plans tailored to their unique needs.
Our Team
Our team of experienced psychologists and counsellors are dedicated to providing high-quality, evidence-based therapies that promote meaningful change. We prioritize connection, growth, and enjoyment, and our team culture is built on values of kindness, respect, and open communication. We are committed to providing a supportive and welcoming environment for our clients and team members alike.
Our Vision and Mission
Our vision is a world where mental health care is a normal part of everyday life. Our mission is to be the practice that leads, lives, and loves mental health. We are committed to being a great place to work, where our team members can grow and thrive, and where our clients can feel supported and empowered to live their best lives.
Join Our Team
If you're a like-minded mental health practitioner looking for a supportive and collaborative team environment, we'd love to hear from you. We offer a range of benefits, including regular supervision sessions, in-house training and development opportunities, and a generous professional development allowance. We prioritize work-life balance and offer flexible working arrangements, including work-from-home options. If you're passionate about delivering high-quality mental health care and want to be part of a thriving team, we'd love to hear from you.
Cancellation Policy Criticisms
Both reviewers expressed frustration with the practice's cancellation policy, which they deemed unfair and greedy. They felt that the practice prioritized profits over patient understanding and empathy.
Unreliable Scheduling
One reviewer, Tia Johnson, mentioned that her son's appointment was cancelled five times over the course of seven appointments, including once on the day of the appointment due to the psychologist's illness. This led to inconvenience and upset for her son.
Lack of Understanding
Both reviewers felt that the practice showed a lack of understanding and empathy towards their circumstances. Justin Jennings, a health professional, explained that his unpredictable work commitments made it difficult to keep appointments, but the practice still charged him a cancellation fee. Tia Johnson was also asked to pay a cancellation fee when she needed to reschedule due to illness.
Telehealth Issues
Tia Johnson's son was forced to have a telehealth appointment, which he disliked, due to the practice's cancellation policy. This added to her frustration with the practice.
Author's Note
It is worth noting that Tia Johnson did receive an apology and had her cancellation fee waived after posting her review, which may indicate that the practice is willing to listen to feedback and make amends.
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