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Introduction
Shellyremovals stands as a reputable and reliable removal agency servicing both residential and commercial clients in Brighton and surrounding areas. With a team of experienced professionals, we are committed to providing exceptional moving services that ease the stress and hassle associated with relocating.
Our Expertise
Our team of skilled movers is highly trained and experienced in handling all aspects of moving, ensuring meticulous handling of your belongings. We offer a wide range of services to cater to your specific needs, including:
- Loading and Unloading: Our experienced team will carefully load your packed items into the truck and ensure a smooth and secure unloading process at your new location.
- Packing and Unpacking: Our professional packers use high-quality materials to pack your belongings securely, ensuring their safety and integrity during transportation.
- Home Cleansing Services: Our team of cleaners will thoroughly clean your property after you have moved out, leaving it spotless and ready for new occupants.
Customer-Focused Approach
At Shellyremovals, we prioritize customer satisfaction. Our team will work closely with you to understand your unique requirements and provide a personalized moving experience. We are committed to:
- Open communication and transparency throughout the process
- Flexible scheduling and accommodations
- Careful handling of your belongings with utmost care
- Efficient and timely completion of the move
Our Values
Our values underpin our commitment to delivering exceptional moving experiences for our clients:
- Integrity: We uphold the highest ethical standards and operate with transparency.
- Professionalism: Our team is dedicated to providing a reliable and efficient service.
- Customer Focus: Client satisfaction is our top priority.
- Quality: We strive to deliver the highest quality moving services.
Poor Service and Damages
Reviews from multiple customers highlight the poor service and damages caused by the moving company. Customers have reported damages to their belongings, delays in arrival, and unprofessional behavior from the removalists.
Misquoting and Overcharging
Several customers have reported being misquoted and overcharged for their moves. The company has been accused of manipulating invoices and not honoring their quotes.
Unprofessional Behavior
Removalists have been described as unprofessional, taking long breaks, and damaging customer's belongings. The company's customer service has also been criticized for being unhelpful and rude.
Unreliable and Dishonest
The company has been called dishonest and unreliable, with customers warning others not to use their services. The company's response to customer complaints has been inadequate, with some customers being told to take their complaints to court.
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