Get back on the water with confidence
At Edge Marine, we're passionate about providing top-notch marine services to the Cairns community. With over 25 years of experience, we've established ourselves as the go-to destination for all things marine. Our team of experts is dedicated to delivering exceptional customer service, whether you're looking for a new outboard motor, a reliable boat trailer, or expert maintenance and repair services.
Our History
Our story began over two decades ago, and since then, we've been committed to building long-term relationships with our customers. We take pride in being Cairns' favourite marine shop, and we're proud to have earned the trust of our loyal customers. Our experienced team is always happy to offer informed recommendations and guidance to ensure you get the best out of your marine equipment.
Our Services
At Edge Marine, we offer a comprehensive range of services to cater to all your marine needs. Whether you're a seasoned boater or just starting out, we've got you covered. Our services include:
- Outboard motor sales and servicing: We're authorized dealers for Suzuki outboard motors, and our team of experts can help you find the perfect motor for your boat. We also offer routine maintenance, repairs, and warranty services to keep your motor running smoothly.
- Boat sales and servicing: We have a range of boats in stock, from inflatables to RIBs, and our team can help you find the perfect vessel for your needs. We also offer boat servicing, including routine maintenance, repairs, and detailing.
- Rigging and accessories: We stock a wide range of marine accessories, including Suzuki multi-function displays, analogue instruments, and precision controls. Our team can help you find the right gear to optimize your boat's performance.
- Boat trailers and mobile marine mechanic services: We offer a range of boat trailers for sale, and our mobile marine mechanic services ensure that you can get back on the water quickly in case of a breakdown.
Our Commitment
At Edge Marine, we're committed to providing exceptional customer service, expert advice, and top-quality products. We're passionate about the marine lifestyle, and we're dedicated to helping you make the most of your time on the water.
Summary of Reviews for Edge Marine
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About the Company
Edge Marine is a well-known and reputable business based in Australia that offers a variety of services related to outboard motors and marine accessories. They are known for their excellent customer service, knowledgeable staff, and high-quality workmanship.
Positive Feedback
Edge Marine has received numerous positive reviews from satisfied customers. They have been praised for their exceptional customer service, prompt and professional work, and competitive pricing. The staff, including Jason, Caron, Toby, and Rachel, were consistently mentioned for their friendly and helpful nature. Many customers have also appreciated the detailed explanations provided by the staff on the work being done and the maintenance of their outboards. Overall, customers have expressed their satisfaction with the quality of service and the value for money.
Negative Feedback
However, there have been a few negative reviews. Some customers have experienced delays in service due to staff issues or high workload. One customer had a bad experience with a damaged rear oil seal after a service, which was attributed to a mistake in the shop. Although these issues have been addressed, it is essential for the company to maintain its high standards of service and quality to avoid such incidents in the future.
Overall, Edge Marine has received overwhelmingly positive feedback from its customers. The company's commitment to customer satisfaction, quality workmanship, and competitive pricing has earned them a strong reputation in the marine industry. While there have been a few issues, the company has demonstrated its ability to address these problems promptly and maintain its high standards of service.
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