A Family-Run Business with Over 50 Years of Experience
Windsor Towing has been proudly serving the Hawkesbury region of New South Wales since 1964. Owned and operated by Jim and Jeanette Faber, we are a family business dedicated to providing professional, reliable towing and roadside assistance services to our valued customers.
Our Services: Covering All Your Towing Needs
We offer a comprehensive range of services to cater to all your towing needs, including:
- Breakdown Towing: Stuck on the side of the road? No problem! Our team is available 24/7 to assist with flat tires, dead batteries, and other minor breakdowns.
- Accident Towing: In the unfortunate event of an accident, our experienced professionals will safely recover your vehicle and transport it to a designated location.
- Boat & Equipment Towing: Whether you need your boat hauled to a marina or your heavy machinery transported to a job site, we have the equipment and expertise to handle the job.
- Salvage & Insurance Towing: We work closely with insurance companies and can assist you with the salvage and towing process after an accident or breakdown.
Quality, Reliability, and Affordability
At Windsor Towing, we prioritize quality, reliability, and affordability in everything we do. Our team is highly skilled and committed to providing:
- Fast response times: We understand the importance of getting you back on the road as quickly and efficiently as possible.
- Professionalism: Our staff is courteous, respectful, and dedicated to providing a seamless and stress-free experience.
- Competitive rates: We offer competitive towing rates that are fair and transparent.
Why Choose Windsor Towing?
With over 50 years of experience, a skilled team, and a commitment to quality, Windsor Towing is your trusted partner for all your towing needs. We are:
- Family-owned and operated
- Experienced and qualified technicians
- Prompt and reliable service
- Competitive rates
- Dedicated to customer satisfaction
Contact us today and experience the Windsor Towing difference!
Windsor Towing: Exceptional Service and Professionalism
The reviews for Windsor Towing are overwhelmingly positive, with several customers praising the company's prompt service, reasonable pricing, and friendly staff. Jonathan Miu, Tao Dinh, Alison Pickel, and Shant Nazarian all gave the company 5-star ratings, citing exceptional service from drivers such as Terry, Jim, Jack, and the gentleman who loaded their cars.
Communication and Customer Service
While some reviewers noted that the company's phone manner could be improved, Julia Hugh experienced a particularly negative interaction with a staff member who was yelled at by their boss. This incident left a sour taste, with Julia criticizing the company for not addressing the issue. Despite this, Olivia's subsequent interactions with the staff were positive, and she appreciated their care and professionalism.
Timing and Pricing
Reviewers praised Windsor Towing for their prompt service and reasonable pricing. Shant Nazarian noted that the company was not super punctual, but this was due to an emergency callout. Terry and Jack went above and beyond to accommodate customers, with Terry even providing a history tour on the way back down the mountain.
Summary
Windsor Towing has an excellent reputation for providing exceptional service, prompt response times, and reasonable pricing. Despite a few negative interactions with staff, the company's overall professionalism and care for customers shine through.
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