Empowering the Hospitality Industry, Elevating Success
Welcome to Restaurant & Catering Australia (R&CA), the leading industry body dedicated to supporting the Restaurant, Cafe, and Catering sector. We are committed to being the single source of truth for our members and the hospitality industry at large. With over 57,000 cafes, restaurants, and catering businesses in our network, we are proud to be the voice of hospitality and a vital resource for the growth and success of our members.
Our Board
Our Board is a diverse group of industry leaders who are passionate about the future of hospitality. With extensive experience in various sectors, they bring a wealth of knowledge and expertise to guide R&CA in its mission. Our Board is dedicated to ensuring that R&CA remains a relevant and valuable resource for our members, and to advocating for the success of the industry as a whole.
The Sector
The Restaurant, Cafe, and Catering sector is a vital part of the Australian economy. We are proud to represent a diverse range of businesses, from small independent cafes to large catering companies. Our members are integral to the fabric of our communities, and we are committed to supporting them in their growth and success.
Policy & Advocacy
At R&CA, we believe in the power of policy and advocacy to drive change and support our members. We work closely with government bodies, regulators, and other industry stakeholders to ensure that the voice of hospitality is heard. Our policy and advocacy efforts are focused on creating a more supportive and sustainable environment for our members, and on promoting the growth and success of the industry as a whole.
Submissions & Policy Statements
We regularly make submissions to government bodies and regulators on issues that affect our members. Our policy statements are developed through a consultative process with our members, ensuring that they are representative of the needs and concerns of the industry. We are committed to transparency and accountability in our policy and advocacy efforts, and to ensuring that the voice of hospitality is heard.
Membership
At R&CA, we are proud to offer our members a wide range of benefits and resources. From training and development opportunities, to access to industry research and best practices, we are here to support our members in their growth and success. Our membership is open to all businesses in the Restaurant, Cafe, and Catering sector, and we welcome new members with open arms.
Member Benefits
As an R&CA member, you will have access to a wide range of benefits and resources, including:
- User-friendly training courses that will provide the credentials you need to expand your skillset
- Access to member resources, such as the latest copy of the Award, the 2023 Benchmarking Report, and wage tables
- The Restaurant Gift Card Directory, which allows you to find participating restaurants and cafes that accept the Restaurant Gift Card
- Standardised templates recommended by the Restaurant & Catering Association
- Access to past sessions of The Monthly Banquet on timely topics relevant to your business
- Upcoming events, such as the 2024 Hostplus Awards for Excellence in various states
Membership FAQs
If you have any questions about membership, please visit our membership FAQs page for more information.
Member Resources
To view member resources, you must be an R&CA member. Sign up here to access a range of valuable resources, including the 2023 Benchmarking Report, wage tables, and templates for your business.
Summary of Reviews for the Restaurant and Catering Association (RCA)
The reviews for the Restaurant and Catering Association (RCA) showcase a mixed bag of opinions, ranging from positive feedback to negative experiences.
Positive Feedback
The positive feedback highlights the effective representation of the RCA for the interests of its members. Michael Fischer, who has been a member for over 40 years, praised the RCA for its positive representation of his business interests. He commended the organization for its efforts during the challenging times faced by the industry. Info Allegro also gave a 5-star rating, emphasizing the importance of the RCA for those in the hospitality business.
Negative Feedback
On the other hand, Faye Cahill had a negative experience with the RCA. She completed the food safety supervisor certificate course and was initially told that her certificate would be released. However, five months later, she was contacted and informed that she needed to complete another task for her certificate to be released. This delay led her to advise others to avoid the RCA if they need a timely certificate.
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