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Business Details
14 Years
experience
Emergency
services
Trusted A1 Graded Security Services in Victoria
Established in 2012, Best Alarm & Monitoring Services was created to address a critical gap in the security industry by delivering reliable, high-quality services that prioritize client satisfaction. As a 100% Australian-owned and operated company, we pride ourselves on maintaining an A1 Graded Monitoring Centre, ensuring compliance with strict industry standards for facilities and personnel. With over 30 years of combined experience, our team of fully qualified professionals specializes in designing, installing, and maintaining tailored electronic security solutions, including intruder alarms, access control systems, and CCTV surveillance. We offer 24/7 monitoring services, responding to alarms with precision by contacting nominated individuals or dispatching patrol guards when necessary. Our commitment to excellence extends to preventative maintenance and after-sales support, ensuring systems remain operational and effective.

We emphasize transparency, affordability, and personalized service, providing obligation-free quotes and flexible solutions for both domestic and commercial clients. Our partnership with Victoria Police underscores our dedication to public safety, while our focus on innovation ensures clients receive cutting-edge security technologies. We guarantee peace of mind through back-to-base monitoring, immediate police notification for hold-up alarms, and zone-specific response protocols. Our reputation as a trusted provider is built on decades of expertise, client-centric values, and a relentless focus on delivering security solutions that exceed expectations.
Services
24/7 Monitoring Access Control Systems Video Surveillance Alarm Monitoring Patrol Guard Service GSM Monitoring GPRS Monitoring Preventative Maintenance Systems Integration Medi Alert
Details
  • Year established: 2012
Highlights and features
  • We offer 30 years of experience in tailored security solutions.
  • Our A1 Graded Monitoring Centre ensures top-tier service compliance.
  • We provide 24/7 monitoring with immediate police notification for emergencies.
  • Our team includes fully qualified and licensed security professionals.
  • We guarantee preventative maintenance and after-sales support.
Associations and certifications
  • A1 Graded Monitoring Centre
Services
24/7 Monitoring
Our A1 Graded Monitoring Centre provides round-the-clock surveillance, ensuring immediate response to alarm activations through contact protocols or patrol dispatch. Systems integrate with dialler, GSM, or GPRS technologies for reliable connectivity. Clients receive tailored zone-specific alerts and direct police notification for hold-up alarms.
Access Control Systems
Custom access control solutions regulate entry to facilities, using advanced technology to authorize personnel while deterring unauthorized access. Systems are designed for scalability, supporting integration with existing security infrastructure and offering remote management capabilities for enhanced operational efficiency.
Video Surveillance
High-resolution CCTV systems deter and detect security threats, providing real-time monitoring and recorded evidence. Installations include indoor/outdoor cameras with night vision and motion detection, supported by cloud or on-premise storage options for comprehensive risk management.
Patrol Guard Service
Trained guards respond to alarm activations with rapid site assessments, offering temporary security coverage during absences. Patrols include incident reporting and coordination with emergency services, ensuring swift resolution of potential threats to property and assets.
Systems Integration
We unify alarm, access control, and surveillance systems into centralized platforms, enabling streamlined management through single interfaces. Integration supports automated responses, such as locking doors during alarms, and ensures compatibility with legacy systems for cost-effective upgrades.
Questions
How does alarm monitoring work with Best Alarm?
Your alarm connects via PSTN, GSM, or GPRS to our A1 Graded Monitoring Centre, where operators follow your predefined instructions for activations, including contacting contacts or dispatching patrols.
Can I use Best Alarm's service with my existing system?
Yes, our technicians can reprogram most existing alarm systems to connect to our monitoring centre, ensuring seamless integration without requiring new hardware.
What happens if I'm away on vacation?
You can provide temporary contact details, or we can arrange a patrol guard to respond to alarms at your property for a small fee.
What security systems do you offer besides monitoring?
We provide access control, CCTV, systems integration, and preventative maintenance, all tailored to residential and commercial needs with 24/7 support.