Transform Your Smile, Transform Your Life
A Passion for Creating Healthy & Confident Smiles
Glenferrie Orthodontics in Kew blends meticulous expertise with a genuine understanding of each patient's unique needs and aspirations. Driven by a deep-seated passion for all aspects of orthodontics, our skilled and dedicated team combines international knowledge and technological prowess to deliver exceptional results.
More Than Just Treatment
For us, orthodontic treatment goes beyond simply aligning teeth. It's about empowering individuals to achieve balanced, harmonious smiles that enhance their entire well-being. We believe in a holistic approach, where meticulous treatment is combined with caring guidance and personalized attention.
Meet Our Experienced Orthodontists
Dr. Stephanie Tang and Dr. Martin Poon are passionate specialists in orthodontics, each holding master's degrees in the field alongside general dental degrees. Their expertise, coupled with their supportive and approachable personalities, creates a comforting and confident environment for patients.
Our Comprehensive Services
Glenferrie Orthodontics offers a comprehensive range of services to treat diverse needs, including:
- Braces: Traditional metal or clear braces are expertly used to correct bite problems and achieve optimal alignment.
- Clear Aligners: Discreet and removable aligners provide convenient and virtually invisible treatment for mild to moderate cases.
- Ceramic Braces: Aesthetically pleasing braces that blend seamlessly with your natural teeth for a natural-looking smile.
Our Commitment to Patient Care
We understand the anxieties often associated with orthodontic treatment, and are committed to fostering open communication and providing clear explanations every step of the way. Our private treatment rooms and dedicated staff ensure a comfortable and personalized experience tailored to your individual needs.
Empowering You Throughout Your Journey
From initial consultations to post-treatment follow-ups, our team is always available to answer questions, address concerns, and guide you through every step of your journey towards a healthier and more confident smile.
Exceptional Service
The reviews for Glenferrie Orthodontics are overwhelmingly positive, with multiple 5-star ratings. Patients have praised the clinic for its excellent service from initial appointments to the end of treatment. The team, led by Doug Lee, are commended for their exceptional communication skills, taking the time to explain the process in detail and ensuring patients understand their treatment options. The staff are deemed professional, caring, and honest, with a focus on patient care.
Accommodating and Friendly
Patients appreciate the clinic's ability to accommodate urgent problems and welcome feedback. The team is described as friendly and welcoming, making patients feel at ease. Even though one patient didn't receive treatment at the clinic, they were still offered a complimentary reattachment of a bracket, demonstrating the clinic's willingness to go above and beyond.
Disappointing Experience
Unfortunately, one patient had a negative experience at the clinic, giving it a 1-star rating. The receptionist was described as rude, and the patient had to wait a week to have an issue with their treatment resolved. The patient's child was in pain during this time, and the family felt the clinic prioritized profits over patient care.
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