Transform your space with our wide range of tiles
Elegance Tiles is a leading tile retailer in Australia, dedicated to providing our customers with an extensive range of high-quality tiles for all their residential and commercial needs. With a rich history that spans over two decades, we have earned a reputation for our exceptional customer service, expert advice, and unmatched product diversity.
Our extensive tile collection features an array of colours, materials, finishes, and styles, allowing our clients to explore their creativity and bring their unique design visions to life. From minimalist concrete and stone tiles to patterned metallics and 3D textures, we have something for every taste and budget. Our range includes options for indoor and outdoor use, walls and floors, light commercial and uncovered outdoor applications, ensuring we cater to all your tiling needs under one roof.
Our Services
At Elegance Tiles, we are proud to offer a comprehensive range of services tailored to meet the varied requirements of our clients. These services include:
1. Room-specific tile recommendations: We provide expert guidance on selecting the most suitable tiles for specific rooms in your home or office, such as bathrooms, kitchens, and outdoor areas. Our team understands the distinct demands of each space and will help you choose tiles that not only look great but also perform well and last for years.
2. Design consultations: Our in-house design hub provides one-on-one consultations with experienced interior designers who can help you create cohesive and stylish designs for your rooms using our tiles. They will work closely with you to understand your preferences, requirements, and budget, providing tailored suggestions and solutions.
3. Sample orders: We offer a convenient sample ordering service that allows you to receive up to six samples directly at your doorstep for only $9. This allows you to see and feel the tiles in your own space before making a final decision.
4. Delivery and installation: We deliver tiles Australia-wide and can recommend reputable installers to ensure your tiles are laid correctly and to the highest standards.
5. Expert advice: Our knowledgeable staff are always on hand to provide expert advice, answering any questions you may have about tile selection, maintenance, and installation. We strive to make your tile shopping experience as smooth and enjoyable as possible.
With our unwavering commitment to quality, customer satisfaction, and innovation, Elegance Tiles continues to be the go-to destination for discerning clients seeking the very best in tile solutions. Visit one of our 13 convenient locations across Victoria or explore our extensive range online today.
Customer Service
The staff at Elegance Tiles are highly praised for their exceptional customer service. Reviewers rave about the friendly and helpful staff, including Joy, Peter, Thien, Brody, and Paul, who went above and beyond to assist with tile selections and provided excellent advice.
Product Range and Prices
The store offers a massive range of tiles to suit various tastes, and reviewers appreciate the reasonable prices and wide variety of options available. Some reviewers mention that the prices are competitive compared to bigger tile shops.
Showroom Experience
The showroom is described as brilliant, with a great functional website that allows for easy browsing and ordering. Reviewers appreciate the comfortable and welcoming atmosphere, making it easy to navigate and make decisions.
Unique Selling Point
Elegance Tiles stands out from other tile shops due to its outstanding customer service, which sets it apart from bigger stores like National and Beaumont.
Negative Comments
The only negative comment mentioned limited stock or end-of-stock tiles on sale, and some reviewers felt that the staff were not very helpful in explaining the use of cleaners or warranty on faulty tiles.
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