Build with us and start your unique building journey today!
At Adenbrook Homes, we're committed to helping you build your dream home. With over 50 home designs to choose from, we're confident that we have a home to suit your lifestyle needs. Our team of expert builders and designers work closely with you to bring your vision to life, ensuring that every aspect of your home is tailored to your unique requirements.
Our Services
As a leading new home builder in the Eastern seaboard of Australia, we offer a comprehensive range of services to make your building journey as smooth and stress-free as possible. From initial consultation to final handover, our team is with you every step of the way. Our services include:
- House and land packages: We offer a wide range of house and land packages in prime locations across Brisbane, Gold Coast, Northern Rivers, Mid North Coast, Sydney, Hawkesbury, and Blue Mountains.
- Custom home designs: Our team of expert designers work closely with you to create a custom home design that meets your unique requirements and lifestyle needs.
- Display homes: We have a range of stunning display homes open for inspection, showcasing our latest designs and inclusions.
- Building and construction: Our experienced builders and tradespeople use only the highest quality materials and techniques to ensure that your new home is built to last.
- Franchise opportunities: We also offer franchise opportunities for those looking to join a reputable and established brand.
Our Approach
At Adenbrook Homes, we understand that every property journey is unique. Whether you're a first-home buyer, owner-occupier, or property developer, we're committed to providing you with a personalized service that meets your individual needs. Our team is dedicated to delivering high-quality workmanship, superior customer service, and award-winning designs that exceed your expectations.
What Our Customers Say
Don't just take our word for it! Our customers rave about our service, with 88% of past customers rating the ease of our building process as 'above average or higher'. We're also proud to have received countless awards from national industry bodies, including the Master Builders Association (MBA) and the House Industry Association (HIA).
Poor Quality Build and Unprofessional Service from Adenbrook
The reviews highlight a series of issues with a home built by Adenbrook. The author of the review, Stephen Zakhour, claims that since receiving the keys to his new home in December 2018, there have been numerous problems. The major issues include difficulty in contacting Adenbrook's project manager during and after the build, highlighting the company's unprofessional approach.
Safety Concerns
One of the most significant concerns is the safety issue regarding a loose stair-handrail, which was not addressed for over six months despite being listed as a maintenance task. The author is alarmed that Adenbrook seems to disregard safety concerns, showing a lack of care for the well-being of their clients.
Unfinished Work and Shady Communication
The review also mentions unfinished work, including patches of paint on the floor in the garage. Despite reporting this issue to Adenbrook, it has not been resolved. The company's response was to claim the floor was "clean and free of paint spills, " which is not true. Furthermore, Adenbrook decided to close the maintenance list despite unresolved issues, which has left the author feeling tired, exhausted, and betrayed.
Conclusion
Adenbrook's lack of professionalism, safety concerns, and unfinished work have led to a very negative experience for Stephen Zakhour. His patience and understanding have been exhausted, and he intends to report his experiences to Fair Trading.
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