Protecting your future, one system at a time.
A Secure Future for Your Home or Business
SMG Security is a locally owned and operated business based in the Wollongong and Sydney areas. We specialize in the installation and servicing of security alarm systems and CCTV systems to protect your home or business.
Strength in Protection: Security Alarm Systems
Our experienced technicians will assess your needs and recommend the most appropriate security alarm system for your specific requirements. We install and maintain:
- Home Security Alarm Systems: Monitored back-to-base or directly to your mobile phone, ensuring immediate response in the event of an emergency.
- Commercial Security Alarm Systems: Comprehensive protection for businesses, including perimeter protection, internal motion detection, and remote monitoring.
Enhanced Visibility: CCTV Systems
With technological advancements, CCTV systems play a vital role in deterring crime and providing vital evidence. We offer:
- Residential & Commercial CCTV Systems: High-resolution cameras with remote viewing capabilities on your mobile phone or iPad.
- Intercom & Access Control: Manage access to your property and restrict unauthorized entry.
- Holdup & Panic Buttons: Instant alerts in critical situations, ensuring your safety and security.
Additional Security Solutions
SMG Security goes beyond basic alarm systems and CCTV. We also offer:
- Medical Alerting Devices: Provide crucial assistance in emergencies, especially for individuals living alone.
Our Commitment to You
At SMG Security, we take pride in:
- Personalized service: We work with you to understand your unique needs and offer tailored solutions.
- Professional installation: Our licensed and certified technicians ensure seamless and reliable installation.
- Quality equipment: We select only the most reliable and trusted brands.
- Customer service: We prioritize excellent communication and responsiveness throughout the process.
Give your peace of mind the boost it needs with SMG Security. Contact us today for a free consultation and quote!
Company Feedback Summary
Overall Experiences
Reviews are split, with some customers expressing satisfaction with the company's services, while others have had negative experiences, including difficulties with cancellation, poor customer service, and issues with alarm systems.
Positive Feedback
Respectful Management and Prompt Service
Some customers have praised the company's management, stating that they make an effort to ensure everyone is treated with respect. Long-time customers have also reported prompt and friendly service.
Negative Feedback
Cancellation Issues and Poor Customer Service
Several customers have had difficulties with canceling their services, receiving repeated calls and emails despite giving proper notice. Some have also reported poor customer service, including unreturned calls and a lack of resolution to issues.
Alarm System Issues
Some customers have experienced issues with their alarm systems, including false alarms and delayed responses to trouble signals.
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