Take it easy and let us take care of the pool
At Pool Shop Xpress, we're a family-owned business that's been proudly serving the Sunshine Coast community since 1980. Our goal is to provide top-notch pool services, expert advice, and high-quality products to ensure your pool is always sparkling clean and safe for your family to enjoy.
Our Story
Our journey began over 40 years ago, and since then, we've built a reputation for excellence, reliability, and exceptional customer service. We're committed to staying at the forefront of the latest pool technology and trends, ensuring our customers receive the best possible solutions for their pool needs. Our team of experts is dedicated to providing personalized attention, expert advice, and tailored solutions to meet the unique requirements of each customer.
Our Services
At Pool Shop Xpress, we offer a comprehensive range of services designed to keep your pool in pristine condition. Our services include:
Free In-Store Water Analysis: Bring a sample of your pool water to our store for a free computerized analysis. Our team will provide you with a detailed printout, customized to your pool type and size.
Pool Maintenance: Our team of experts provides professional pool maintenance, breakdown repairs, and supply and installation of all pool equipment. We have our own workshop for speedy assessment and repairs of pumps, pool cleaners, and chlorinators.
Workshop Repairs: We conduct on-site and workshop repairs for pumps, filters, chlorinators, robotic and suction pool cleaners. We carry a wide range of spare parts for a quick turnaround, and most items are repaired within two business days.
Equipment Sales & Installation: We offer local installation to customers located on the Sunshine Coast. Our services and charges vary depending on your location, so please call us for up-to-date pricing and time frames.
Our Products
We stock a vast range of products from leading brands, including pool pumps, pool filters, saltwater chlorinators, automatic pool cleaners, and spare parts. Our products are designed to meet the unique needs of your pool, ensuring optimal performance, energy efficiency, and safety.
Why Choose Us?
- Huge range of products from leading brands
- Operating since 1980, with a reputation for excellence and reliability
- Excellent customer service, with a team of experts dedicated to providing personalized attention
- We stock a large range of spare parts for a quick turnaround
- We offer free in-store water analysis and expert advice
- We provide local installation to customers located on the Sunshine Coast
Taking Care of Your Pool, So You Don't Have To
At Pool Shop Xpress, we're committed to taking care of your pool, so you can focus on enjoying quality time with your family and friends. Whether you need routine maintenance, repairs, or equipment sales and installation, we've got you covered. Contact us today to discover how we can help you achieve a sparkling clean and safe pool.
Summary of Customer Reviews
Customer Satisfaction and Positive Feedback
A majority of customers have rated Pool Express with 5 stars, praising their friendly and helpful staff, fast delivery, and competitive pricing. Many customers have expressed satisfaction with the quality of products delivered and the range of spare parts available for pool accessories. Barry, in particular, has been highlighted for his excellent customer service and advice. The overall positive feedback suggests that Pool Express is a reliable and customer-focused business.
Complaints and Negative Feedback
Only one customer, Clan Of MacDonald, has expressed dissatisfaction with Pool Express, citing that they were able to find a CF100 pool filter at a lower price on eBay. This complaint is related to pricing and does not reflect negatively on the service or quality of products provided by Pool Express.
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