Delivering Your Goods to Where They Need to Be
Kingaroy Couriers is a family-owned and operated transport company serving the diverse transportation needs of businesses, private clients, and government agencies throughout Brisbane, Moreton Bay, Somerset, and the South Burnett regions of Queensland. With over 15 years of experience, we pride ourselves on delivering reliable, efficient, and personalised transport solutions.
Local and Regional Deliveries
We offer local and regional deliveries across the South Burnett, Moreton Bay, and Somerset regions. Our fleet includes tailgate equipped rigids and small parcel vans, ensuring we can handle a variety of cargo sizes and shipment types.
Interstate Freight
For larger and more complex transport needs, we offer interstate freight services between major cities in Australia. Our partnerships with leading carriers ensure your cargo arrives safely and promptly at its destination.
Ad-hoc and Scheduled Movements
Whether you require a single item transported or ongoing transportation for your business, our flexible services can be tailored to your specific needs. We handle both scheduled and ad-hoc movements with equal care and efficiency.
Dedicated Expertise
Our team of experienced professionals is committed to providing exceptional customer service. We understand the importance of transportation and logistics in your business operations, and we strive to exceed your expectations every time.
Why Choose Kingaroy Couriers?
- Family-owned and operated: We take pride in providing a personal and responsive approach to your transportation needs.
- Extensive experience: Over 15 years of transporting goods across various industries.
- Diverse fleet: Equipped to handle a wide range of cargo sizes and shipment types.
- Dedicated team: Experienced professionals committed to providing exceptional customer service.
Get in touch with us today to discuss your transportation requirements and discover how Kingaroy Couriers can partner with you for efficient and reliable deliveries.
Service Issues
Several customers experienced issues with the company's service, including unreliable delivery, poor customer service, and mistakes made by their agents. Kirstin McKenzie was told that her package would be available for pickup the next day, but when she arrived at the depot, no one was present to hand it over. Bill Harpur's package was collected by an agent who took the wrong item, and when the matter was reported, the company initially tried to pass the blame onto the customer. Russell Roos was left with no clear answer when he called to inquire about the status of his undelivered parcel.
Delivery Options
Some customers appreciated the company's willingness to deliver to their doorstep, as noted by Laura & Steve Lofts, who received a delivery to their deck at home 30 minutes away from the depot. However, the company also faced criticism for their lack of flexibility in their delivery options. Kathleen Lyons felt that the service was too expensive and required her to travel all the way into town to make a payment.
Staff Performance
On a positive note, Sandy Walker praised the friendly and helpful staff who went out of their way to assist their customers. However, the negative experiences with the company's staff far outweighed the positives, with several customers expressing frustration with their poor customer service.
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