Building spaces that improve people's lives, one project at a time
At Master Build Pty Ltd, we're passionate about delivering exceptional building and construction services that exceed our clients' expectations. With years of industry experience, our team of expert tradespeople and project managers are dedicated to providing top-notch solutions for residential, commercial, and industrial projects. Our commitment to quality, safety, and customer satisfaction has earned us a reputation as one of the most trusted builders in Melbourne.
Our Services
We offer a comprehensive range of services, from initial consultation and design to construction and project management. Our team is equipped to handle projects of all sizes and complexities, from renovations and extensions to new builds and developments. Our services include:
- Design and planning: Our in-house design team works closely with clients to create bespoke designs that meet their specific needs and budget.
- Construction: Our team of skilled tradespeople and project managers ensure that every project is completed to the highest standards of quality and safety.
- Project management: We take care of every aspect of the project, from obtaining necessary permits to coordinating with suppliers and contractors.
- Renovations and extensions: We specialize in transforming existing spaces into modern, functional, and stylish areas that meet our clients' evolving needs.
- New builds: From concept to completion, we handle every stage of the building process, ensuring that our clients' dream homes or commercial spaces become a reality.
Our Philosophy
At Master Build Pty Ltd, we believe that building is not just about constructing structures; it's about creating spaces that improve people's lives. We're dedicated to delivering exceptional results that not only meet but exceed our clients' expectations. Our team is driven by a passion for innovation, quality, and customer satisfaction, and we strive to build long-term relationships with our clients based on trust, reliability, and mutual respect.
Our Values
- Quality: We're committed to delivering exceptional results that meet the highest standards of quality and safety.
- Customer satisfaction: We strive to exceed our clients' expectations and provide an unparalleled level of service.
- Innovation: We stay ahead of the curve by embracing the latest technologies, materials, and building techniques.
- Teamwork: Our team works collaboratively to ensure that every project is completed efficiently and effectively.
Poor Management and Communication
Multiple reviewers have expressed dissatisfaction with the builder's poor management and lack of communication. Jobs often don't get completed on time, trades stop working when not paid, and site supervision is minimal. Unfortunately, the company's management style seems to prioritize avoiding responsibility over addressing defects and poor workmanship.
Delayed Payment and Unfinished Work
Several reviewers have mentioned issues with delayed payment, which can lead to unfinished work and poor project execution. Other contractors have also expressed frustration with the company's inability to pay their invoices on time.
Disappointing Quality of Work
Some reviewers have expressed disappointment with the quality of work done, citing issues with painting, installation of a new front door, and other aspects of the build. Despite reporting these issues, it seems that communication from the company regarding defect reports has been inadequate.
A Glowing Exception
One reviewer, Leo Leonard, had a positive experience with the builder, describing them as "polite and patient" and willing to fix any issues that arose during the build.
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