At Splash and Burn, we pride ourselves on being the go-to destination for all your heating and spa needs in Bendigo. As a locally owned and operated business, we take pride in providing our customers with an extensive range of quality Australian-made products, including Sapphire Spas, wood heaters, and pool supplies.
Our Story
Our passion for creating the ultimate relaxation area for our customers drives us to provide exceptional service and expertise in the industry. With years of experience and knowledge of the latest trends and technologies, our team is dedicated to helping you create a truly unique retreat for summer or winter. Whether you're looking for a place to unwind and relax or a fun space for family and friends, we have everything you need to create your oasis.
Our Services
We offer a wide range of services to ensure that your pool and spa exceed your expectations. From the initial consultation to the final installation and beyond, our team is committed to providing exceptional customer service throughout the entire process. Our services include:
- Spa and wood heater sales and installation
- Pool and spa servicing and maintenance
- Water testing and analysis
- Pool chemical and accessory sales
- Wood-fire heater sales and installation
- Red-gum firewood sales
Why Choose Us
At Splash and Burn, we understand the importance of creating a relaxing oasis that meets your needs and budget. Our team of experts will work closely with you to understand your vision and help you choose a spa design or wood fire heater that perfectly suits your needs. We pride ourselves on our extensive range of products, exceptional customer service, and competitive pricing.
Visit Us Today
Come and visit us today at 199 Reservoir Rd, Strathfieldsaye, or call us on (03) 5443 9088 to learn more about our services and products. We look forward to helping you create your ultimate relaxation area.
Customer Reviews of Splash and Burn
Excellent Customer Service and Product Quality
- Vikki's Expertise and Budget-Friendly Solutions
Vikki from Splash and Burn was very helpful in finding the right gear within the customer's budget. The customer left feeling very happy with their purchase.
- Saving Customers Money
The team at Splash and Burn helped a customer save $1000 by fixing their heat pump for free, instead of charging them the high price the manufacturer quoted.
- Highly Recommended
A customer highly recommends Splash and Burn for their awesome service and new Kent wood heater.
- Old Fashioned Service
The staff at Splash and Burn provided excellent customer service, including knowing their products well and taking the time to understand customer needs. They offered old fashioned service that was greatly appreciated.
- Transforming Pools
Eddie and his team at Splash and Burn Strathfieldsaye transformed a pool that had not been in operation for 3 years into an oasis. Their hard work and dedication earned them a 10 out of 10 rating.
- Competent and Courteous Service
A customer praised the service at Splash and Burn for being way over and above the ordinary. The team delivered their services with competence, care, and courtesy, restoring an ancient swimming pool to sparkling splendour and clarity.
Negative Experiences
- Warranty Issues
A customer had a negative experience with Splash and Burn when they did not honour the warranty on a heater that broke down. The company refused to repair it, and the customer planned to commence legal proceedings.
- Inaccurate Product Measurements
A customer purchased wood from Splash and Burn, but it did not measure up to the advertised 1 cubic metre.
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