Business Details
19 Years
experience
Emergency
services
Trusted Security Services in Brisbane
Pride Services Group was established in April 2007 to address a market need for quality security solutions. Our company was founded to support clients dissatisfied with existing security arrangements and to assist other security firms during periods of heightened demand. Over nearly two decades, we have expanded from a single contract to protecting over 500 sites across diverse sectors including commercial, residential, and industrial assets. Our team of customer-focused, industry-trained professionals delivers tailored security solutions, prioritizing client needs through proactive services such as security guarding, mobile patrols, alarm response, and crowd control.We emphasize transparency, accountability, and continuous improvement, ensuring our clients' assets and reputations remain secure while minimizing legal liabilities. Our leadership team brings decades of combined experience, fostering a culture of excellence and innovation in every engagement.
Services
Security Guards
Security Patrol Services
Alarm Response
Crowd Controllers
Mobile Patrols
Details
- Year established: 2007
Highlights and features
- We have over 20 years of leadership experience in the security industry.
- Our proactive mobile patrols reduce costs while maintaining premises integrity.
- We guarantee rapid alarm response times below Australian Standards.
- Our crowd controllers prioritize customer service over deterrence.
- Our team includes specialists trained in non-violent conflict resolution.
What people say
Professional and exceptional service
Response times well below industry standard
Handled situation professionally
Excellent value for money
Proactively eliminated all risks
Services
Security Guards
Our security guards provide on-site protection for commercial, residential, and industrial assets. Trained in customer service and conflict resolution, they ensure premises security while maintaining a professional demeanor. Services include monitoring access points, patrolling properties, and responding to incidents.
Security Patrol Services
Mobile patrols offer cost-effective security by sharing guard resources across multiple sites. Our professionals conduct scheduled checks, lock-up and unlock procedures, staff welfare inspections, and infrastructure audits to prevent security breaches and maintain site integrity.
Alarm Response
We provide rapid alarm response for business and residential properties. Our team investigates activations, secures premises, and ensures asset integrity. Response times average half the Australian Standards, minimizing risks from unauthorized access or system malfunctions.
Crowd Controllers
Professional crowd controllers manage venue safety with a customer service focus. Trained in Responsible Service of Alcohol (RSA) and non-violent conflict resolution, they ensure patron safety without deterring attendance, excluding services for pubs and clubs.
Mobile Patrols
Our mobile patrols deliver proactive security across multiple locations. Services include graffiti monitoring, lighting audits, contractor access management, and infrastructure checks. This flexible solution reduces costs while maintaining consistent security coverage for businesses with dispersed assets.
People
Drew Paternoster
Vision
With over 20 years in security management, Drew leads Pride Services Group's growth and customer-centric approach. He emphasizes proactive problem-solving and has implemented the company's Customer Vision strategy to align services with client needs.
Leanne Margieson
Stability
Leanne brings executive-level experience from firms like PricewaterhouseCoopers. Her financial and operational expertise ensures organizational stability and strategic planning, supporting Pride Services Group's long-term growth and client-focused operations.
Peter Xavier
Reliability
Peter contributes 25 years of operational security experience. He identifies and resolves potential issues proactively, earning respect from clients and peers for his problem-solving skills and commitment to industry best practices.
Questions
What security services does Pride Services Group offer?
We provide security guards, mobile patrols, alarm response, and crowd control services for commercial, residential, and industrial clients.
Do you offer 24/7 security coverage?
Our services are available on demand, with alarm response and mobile patrols operating outside standard hours as required.
How quickly do you respond to alarms?
Our average alarm response time is half the Australian Standards, ensuring rapid site security assessments.
Are your security personnel trained?
All staff undergo industry-specific training, including RSA certification and non-violent conflict resolution techniques.
Can you serve commercial and industrial clients?
Yes, we protect diverse assets including high-rise buildings, industrial sites, banks, and education institutions.
